DC Thomson Shop

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DC Thomson Shop

33% Would buy here again

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Spotlight: What are our customers saying?

M
Margaret Henderson
I love My Weekly and have it delivered every week. However it is always late mostly at the weekend after it’s in the shops. Also the packaging is poor. For the last few weeks the back page has been...Read on
L
Lc
Would give 0 stars if allowed, absolutely shoddy service. Would have to ring every week or 2 since subscription started due to missing beanos for my 8 year old son, email is a joke take a week to r...Read on
J
Jo
Disgusting customer service . Magazine was late , incentive of free gift was not received, no reply to emails sent , false promises made from them on phone calls . Do not buy from this company . Ve...Read on
P
P. Morgan
On April 13, 2020, I ordered the captioned item on line with the subscription to begin with the June 2020 issue. My credit car was charged the next day. As of November only the July and August is...Read on
M
Mike Taylor
Rubbish service Ordered 4 December, received part of order a couple of weeks later, still waiting for remainder of order ( 7 February) after a number of email remindersRead on

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    My Weekly

    I love My Weekly and have it delivered every week. However it is always late mostly at the weekend after it’s in the shops. Also the packaging is poor. For the last few weeks the back page has been stuck to the envelope tearing it off as l pull it out.l find this very annoying as l have to get the cello tape out to stick it together again. Please could you look into this.


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    Beano subscription

    Would give 0 stars if allowed, absolutely shoddy service. Would have to ring every week or 2 since subscription started due to missing beanos for my 8 year old son, email is a joke take a week to reply to you, give you the same excuses, have now cancelled and seeking a different companies magazine for my son.


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    Magazine subscription

    Disgusting customer service . Magazine was late , incentive of free gift was not received, no reply to emails sent , false promises made from them on phone calls . Do not buy from this company . Very very poor service .


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    13 month Puzzler gift subscription @ 43.35 GBP inclusive of delivery to USA

    On April 13, 2020, I ordered the captioned item on line with the subscription to begin with the June 2020 issue. My credit car was charged the next day. As of November only the July and August issues had been received. After several cordial email exchanges - extending the subscription expiration date, profuse apologies, etc.- on December 2nd, Thompson agreed to refund less than half of the subscription price to my credit card within 7 working days. Sadly, their efficiency at charging a credit card is not matched by an ability to refund to a credit card. Still no refund. I admit to not knowing what Thompson considers a "working day." My advice: DEAL WITH THIS CROWD AT YOUR PERIL.


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    annual and bucket of fudge

    Rubbish service
    Ordered 4 December, received part of order a couple of weeks later, still waiting for remainder of order ( 7 February) after a number of email reminders

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    Biscuit hamper

    I live in the USA and I ordered a small hamper from DC Thomson to be delivered to an address in the UK. Since the recipient is deaf, I'm unable to call him to find out if he received the order. I've tried contacting DC Thomson by email to which I received a robotic response so I called them and was told they would have to contact the company that shipped my order. I've yet to hear back from them.
    I would never buy from this business again, worst bloody service ever !!


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    Papercrafter Magazine

    Placed an order and paid and after nearly 3 weeks nothing had arrived, I went to be website to be met with a "Stock take" message saying orders were not being sent out until after that date...but my order was placed 2 full weeks before the stock taking date. I called and eventually got through to be told my order was still at the warehouse and was told to wait, waited another 2 weeks, emailed and was told my order would be with me within the week. No apology! Needless to say it never turned up, opened a case with PayPal and without so much as a word of sorry just got a refund. Terrible experience. I believe they are also responsible for Crafts Beautiful subscriptions, which I have had nothing but hassle with in the past. Do yourself a favour and shop elsewhere


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    beano

    Absolute disaster avoid at all costs. Issues not delivered only 4 issues received in 4 months customer service offered to send replacements which did not arrive. Offered to extend subscription by 2 weeks and give "free~" digital subscription
    You will be better off purchasing from your local shop


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    Cottage garden flower pack.

    Received 27 little flower plugs. Planted with care and compost. Unfortunately only a few have survived. All other plants doing great so can't understand it. Wouldn't buy using this method again. Better off visiting a garden centre.


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    pace mats tea towels and a print

    Negative

    order placed 11/11/19 print received some days later no sign of rest of order. e mailed shop no reply to date now 29/11/19 rang to find out where order was ,informed it was not in stock or might be unsure ,aand might have been out of stock when I ordered,informed the old reply were very busy at the moment etc etc ,then management should put on staff to cope with this time of year, sorry no excuse at all ,leaving people on the phone to take the flack from customers because you cannot organise a customer care or order system other than on the cheap. ,informed to email the address I had previously used to complain ,only problem is to date they have not answered previous e mail so not a good system, said she would find out and e mail me ,we will see. Why though was I not phoned as they have my number why did they not answer my e mail or why did they not e mail me regarding what had happened to my order a very poor service no information and shows no customer care whatsoever , I have used DC Thompson before and I will not bother again its not worth it.


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DC Thomson Shop

If you are looking for a book, magazine, gift of some other form of entertainment, you can of course visit your local shop. But you can also shop online. One of the shops that offer these kind of items is the DC Thompson Shop. But are they the right choice? Will you get your magazine in time or will it only be delivered after a newer edition is already available everywhere else? Do they have gift ideas that receivers will like to get on their birthday or anniversary? And do they offer good customer service if something does not go as it should? That is what customers that have already shopped at the (web)shop of DC Thompson Shop can tell you about. Through their accounts, experiences, rating and opinions you can find out if this shop is the kind of shop that you would like to order or if you’d rather pass and go someplace else.
 
About DC Thompson Shop
DC Thompson Shop is a shop that sells and publicates magazines and other forms of entertainment. On their website, you can subscribe to magazines like Sweet, My Weekly Pocket Novels, Evergreen, Beano, 110% Gaming, Danger Mouse, People’s Friend Pocket Novels, Animals and You, EPIC Magazine, but also newspapers like the Evening Telegraph, The Evening Express, The Weekly News, The Press and Journal, The Sunday Post and The Schots Magazine. They also have their own publications such as Commando, Broons, Oor Wullie and Jacqueline Wilson. They also sell home & garden items like kitchenware, tableware, kitchen textiles, lap trays, lunch bags, cookbooks,vases, paperweights, photo frames, candles, figurines, clocks, door stops, cushions, throws, laundry, perennials, shrubs, annuals, books, puzzles, hames, DVD’,s CD’s and prints & arts. In their clothes category you can find outdoor wear, t-shirts, jewellery, health & beauty products and accessories.
 




Services of DC Thompson Shop
You can order or subscribe to their products via their website. They will deliver the product right to your home.
 
Complaints, Compliments and Tips for DC Thompson Shop
Have you ever subscribed or ordered at DC Thompson Shop? If so, would you be willing to share your experience with us? We would like to know what you think about this company for magazines, books, clothes, games and other entertainment. Do your orders arrive in time? And what about the magazines that you subscribed to? Do they offer good customer service when your magazine turns out to be damaged on arrival? Or do they leave you to fend for yourself? Let us know by leaving a customer review with your experience, opinion, and more. Your review can help others to get a better view of this company and more easily decide whether they want to shop at DC Thompson or not. 

What are the magazines of DC Thompson Shop like? Base your opinion on customer reviews of this webshop for books, gifts, clothes, home & garden etc