Cass Art Reviews

: 20

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95% Would buy here again

Most relevant positive review

  2024-05-27
Pochade purchase
I bought a Pochade from an art supply shop recently, and I must say, I was really impressed with ...Read on
max

Review with most votes

  2020-02-09
Wares colour paints and paper
I have been to Cass Art twice in Birmingham city centre. Both times I found the staff pleasant ve...Read on
Michael Ahern

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    Paint set, brushes

    The ordering process was really easy on the website, but I was a bit disappointed that the 10% discount for new customers didn't apply to the main item I bought because it was already on sale. This meant I only saved a tiny bit on some extra brushes I added. It would have been better if they had been clear about this before I placed my order.

    Anyway, my order was sorted out quickly and the packaging was well done. The only thing was that the box was too big for what was inside, but I understand it might be useful in the future.

    I didn't get any emails to track my order, so maybe they should offer text updates instead for people who can't check email easily.

    In general, I'm happy with the company's service and have already placed another order. But I did have the same problem with discount codes not working on items that were already on sale in my next order, which was a shame.


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    Sketchbooks and coloured pencils

    I really enjoy visiting this art shop because they consistently have great bargains on items I require for my art projects. What's more, the quality of their products is consistently excellent, so I feel confident that I am getting value for my money. It's also really helpful that they provide descriptions for their products, so I can easily determine if it's a good deal or not. I get really thrilled when I stumble upon top-notch items at affordable prices - it feels like I've won a prize!


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    Pochade purchase

    I bought a Pochade from an art supply shop recently, and I must say, I was really impressed with the quality. When I called up to ask about when it would be delivered for my trip, the staff were so helpful and nice. They told me it wouldn't be sent out until Monday, even though I ordered it on a Friday. But guess what? I got it on Sunday! They really care about making customers happy. I'd definitely suggest this shop to any artist after great service and top-notch products.


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    Beautiful paints, brush, colour reference cards

    The paints are really top-notch, they feel so fancy and blend so nicely on the canvas. There are loads of colours to choose from, and the brush and colour reference cards that come with them are a nice bonus. The box they come in is strong and well put together, so I can take them with me wherever I go without worry. Painting with these is just lovely, they go on the brush smoothly and create such beautiful results on the canvas. I'm absolutely thrilled with my purchase.


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    Art supplies purchase

    I bought some art supplies the other day and I have to say, I was really impressed with how good they are. There were loads of different things to choose from that covered all my arty needs - paints, sketchbooks, you name it. Everything was top quality. The people in the shop knew their stuff and they helped me pick out the right bits for what I want to do. All in all, it was a really easy and fun shopping trip.


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    Watercolour supplies

    I enjoy popping down to the art shop to get my watercolour supplies because they've got all the bits I need and the quality is fantastic. The staff are always lovely, and sometimes they've got some really good deals on as well. And if I order online, the delivery is always really fast.


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    My markers and sketchbook

    I popped into this store and found the best markers and a really cool sketchbook. The staff were lovely and really helpful, especially this lady called Ester. She helped me pick out everything I was looking for and even shared some tips on how to make the most of the markers. Big shoutout to Monica from customer service too, she sorted out a small issue I had with one of the items. All in all, it was a brilliant experience and I'm already looking forward to going back!


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    Quality products indeed

    Hello Cass Art
    You made me proud dear
    Oil painting items I had booked and received well on time. Quality of materials are really great and this is reflects when work done by a painter.
    I will come back again to you very shortly with big orders, I am a professional who is painter by profession and also keep interest to collect artistic work from different part of world.
    Do not compromise with quality , you will get more customers.


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    Watercolour paper purchase

    I bought some watercolour paper from this shop recently and when it arrived, I found it was damaged in transit. Luckily, the customer service team sorted it out quickly and gave me a new one without any trouble. I was really impressed with how professional and dedicated they were to making sure I was happy. The paper itself was great quality too, so I'll definitely be coming back to this shop for more art supplies in the future.


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    Sketching supplies

    I've always trusted and depended on this art supply store for all my artistic needs. They have a wide variety of sketching supplies that are top-notch. The staff is really helpful and knowledgeable, always pointing me in the right direction for the materials that suit my projects best. I never have any doubts about the quality of the products I get from here.


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    Online order

    The website was really easy to use, it made it simple for me to check out all the products without any trouble. Since I can't go to the actual shop, using the website has been a big help to me. I'm happy that the delivery went smoothly this time, much better than before.


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    Poster frames

    Oh my goodness, you guys, I have to share my experience with these poster frames I purchased from an art shop. I got a total of 20 frames - 15 were black and 5 were white. The white ones are incredibly fragile, even the slightest knock damages them, it's crazy! The worst part is you can't inspect them in the store before buying, which is totally unfair. Plus, once you open the packaging, you can't even return them. It's so frustrating! Just a heads up if you're considering buying these frames, be careful!


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    Birthday gift

    My husband chose some art supplies for his birthday, and we were really happy with them. They arrived on time and in good condition, so he was delighted when he got them. We had a great experience with the purchase overall.


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    Art supplies purchase

    The service at this place is absolutely fantastic. They have really good prices, deliver super quickly, and offer top-quality products. I honestly can't fault them in any way. The whole experience was so easy and stress-free. I will definitely be coming back as a customer.


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    Quality art supplies

    I've been buying art supplies from this place for years and the quality has always been top-notch. The products are always well-packed and I've been really pleased with how they help me create. Although, I have to say, there have been a few problems with their delivery service which has been a bit frustrating.


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    Next day delivery, well-packaged paints, great price

    I bought some paints the other day and decided to go for next day delivery, which I usually don't do. I was really happy when my order turned up the next day, all nicely wrapped up and in perfect condition. The paints were on offer at a really good price, so it was a good deal. I'll definitely use this company again for my art supplies.


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    Faber Castell Pencils, Sale, Blue Light Card Discount

    I've just bought a lovely set of pencils from the shop that were on sale, and to top it off, I got a discount with my Blue Light Card, so the final price was only half of what it normally would be. The pencils came in really good packaging and the delivery was super smooth.


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    Gel pens and sketchbook

    I absolutely love shopping for art supplies online because there are loads of options to choose from and it's really easy to place an order. They keep you informed about your order and deliver it really quickly. I received my gel pens and sketchbook in perfect condition.


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    New sketchbook and some paintbrushes

    I got this new sketchbook and some really cool paintbrushes from the store, you know? But then, when I tried to exchange my big A1 portfolio for a smaller one, they told me I had to pay loads for postage. So, I ended up having to keep it. The customer service was just like that old 'computer says no' saying, not very cool at all.


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