WHSmith Reviews

: 20
80% Would buy here again

Most relevant positive review

  2024-06-06
T Racers toy set
I've been a fan of the T Racers toy set for a while now, so when I decided to buy it, I want... Read on
teagan

Most relevant negative review

  2024-03-24
Notebook and pens
I went to buy a notebook and some pens, but the pens weren't great and the notebook cover wa... Read on
Justine

Review with most votes

  2017-07-30
Best spot to get office/workpl
I was once landed on this website in search of gif to my senior. It was a parting gift to him, lo... Read on
Will Helson

Reviews (20)

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    Best spot to get office/workplace stationaries & gifts

    I was once landed on this website in search of gif to my senior. It was a parting gift to him, looking for something special and iconic to give
    I got to WHSMITH. My senior asoociate is a very good friend of mine and I know he loves movies and especially collecting the best ones, als have a home theater.
    So I got great idea, I booked some best movies like dinkirk, life of pi, beauty and the beast, jurrasic park etc total of 100 films.. all got their in reasonable price.
    He was very happy with the gift, just a day before I set up my new work place and bought whole ton of stationary from here
    Best experience with this website

    I question the integrity of these reviews as it does not reflect my experience or my wife's experience. WHSmith do not respond when you have a problem or want to return a faulty product. I honestly dont know why their customer service has dropped so badly but we had too many ordeals and now decided to never shop there again.


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    Ringbinder folders

    As a student, I rely a lot on stationery supplies and I have to say I was so disappointed with the ringbinder folders I bought from this store. There were so many options to choose from, but every single folder I got ended up having some sort of issue. Whether it was not closing properly, having bent metal, or broken corners, the quality just wasn't up to scratch. It's really frustrating to spend money on items that are meant to last, only to have them fall apart in no time. I really hope the store will take a serious look at the quality of these folders so they don't let down more customers in the future.


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    Stationery set

    I recently bought a stationery set from your shop and I must say, I was really impressed with the whole experience. Your website was easy to use and navigate, which made it a breeze for me to find exactly what I was after. The checkout process was straightforward and quick, with clear guidance on what to do next. It was nice to have the option to track my order as well, so I knew when to expect my delivery. And speaking of which, the delivery was super speedy and the stationery set turned up in perfect condition. Big thanks for the fantastic service!


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    Stationery items

    I bought some stationery from this shop recently and I have to say, I was really impressed with the whole thing. The website was really easy to use, making it a breeze for me to find and order exactly what I wanted. The ordering process was quick and smooth, no problems at all. My items arrived surprisingly quickly, way before the expected time. The quality of the products was great, just like how they were described on the website. All in all, it was a really good shopping experience and I'll definitely be coming back in the future.


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    T Racers toy set

    I've been a fan of the T Racers toy set for a while now, so when I decided to buy it, I wanted to find a good shop that sells quality items at fair prices. That's when I went to W H Smiths. I have to say, I'm really happy with my purchase. The T Racers toy set is even better than I expected in terms of quality and fun. The toys are well-made, strong, and offer lots of enjoyment for kids and grown-ups too. I can honestly say that W H Smiths really came through with an excellent product.


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    Stationery supplies

    I bought some stationery supplies from this shop not long ago, and I have to say, I was pretty happy with how it all went. It was dead easy to find what I needed on their website, and placing the order was a piece of cake. The best part was getting those emails with the delivery details, so I knew exactly when to expect my stuff. It made life a lot simpler to sort out being around for the delivery.


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    My purchase was a notebook and some pens.

    I popped to the shop and picked up a notebook and some pens, but when I got back home, I noticed the pens were nowhere to be found! I was gutted, but I got in touch with the store and they dealt with it really swiftly. They refunded me for the missing pens, so I could buy them again. The replacements arrived within a couple of days, so it all worked out in the end and I was pleased.


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    Autographed books gifts

    Who doesn't love getting books with the author's signature as a present, right? I bought a couple of books from this shop to gift to my mates. The fact that they were signed by the writers just made them extra special. Gotta admit, I was well impressed by the quality of the books and the range on offer. Good job!


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    Recent purchases in the sale

    I was really happy with the things I bought recently from the shop. They were on sale, which was a nice bonus. The packaging was strong enough to keep my stuff safe during shipping, but not too much and wasteful. The delivery arrived on time, which was handy for me. In general, I had a good experience with my purchases.


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    Gift book purchase

    I was really surprised to find the book I wanted at WHSmith. It arrived right on time to the correct address, which was great. The price was reasonable, and since it was a gift, I entered two different addresses. However, there was a mix-up with the emails and they got my name confused with the recipient.


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    3 books

    I had a really good experience buying books from this store. They kept me in the loop about my order and delivery, which I thought was great. The books I got are top quality and look really nice. Overall, I'm pleased with how everything went and happy with what I bought.


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    Notebook and pens

    I went to buy a notebook and some pens, but the pens weren't great and the notebook cover was a bit bent. The postage cost was high, and I felt disappointed because I could have spent that money on more stationery. I wish I could have gone to the shop in person, but they didn't have the items I was looking for.


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    Stationery items

    Everything was great apart from the price, which seems a bit steep compared to other shops. Ordering was easy and the service in store was really friendly and efficient. However, the prices of the items were a bit high. The delivery came quickly and without any problems.


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    My journal I bought

    I got this super cool journal from a shop, it looked really cute, but I was a bit sad because it took ages to arrive. So, I decided to email them to ask where it was, and I was worried they forgot about me. It was my first time pre-ordering something, so I was a bit disappointed it didn't arrive on the release day like my other online orders usually do.


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    Notebook

    I love buying my notebooks from this place, but they didn't have my usual one last time, so I had to order online. The shipping cost was a bit high just for a notebook, but the service was really fast and straightforward.


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    Book purchase

    Ordering my book online was a piece of cake, and it came really fast, just three days after I clicked buy. The service was top-notch, and I'm already looking forward to getting more books soon!


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    Recent book purchase

    I decided to check out this place and finally buy a book I've been wanting. Ordering was easy enough, but the wait in line seemed to go on forever. The service was just ok, with the staff more focused on their own conversations than helping customers. The prices weren't great, could have got the book cheaper somewhere else. Got the book delivered within the expected time frame, so I guess they got that part right.


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    Surprise holiday present

    Great service and quick delivery! I ordered a surprise holiday gift and I was really happy with the service I received. The package came on time and I'm sure the presents will be well received.


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    Lego set purchase at a discounted price

    I was really pleased with how easy it was to order and pay for my Lego set at this store. The prices and info were clear, so it was a breeze. I was chuffed to see the Lego set I wanted on sale, along with its partner set that I got last month. The local pick-up was quick, and the service was spot on.


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