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OLPRO, the best camping supplies, no other name around
I keep falling back to the OLPRO for camping supplies, as I do that very often and love to. Since the college, we have some pact to travel and go for adventures. And that I same did with my family- my wife and kids too.
I have been purchasing camping equipments, it is camping tents, pegs, foam tiles and lot of other gears and fun acessories to add up. for like last few years.
I actually tried to get some stuff from other website, but it turns out not much well or as expected, then I realized for standard an ideal stuff, all one can need is right here.2 man tent
First tent supplied with faulty zip, nightmare customer service, finally replacement arri Ed day before holiday. No time to Check and it leaked like a sieve, can't face talking to the rude customer service manager so buying a Vango
cubo breeze
Beware of the warranty exclusions**** I brought a Cubo Breeze awning and the air beam burst, only used it a handful of times. When I contacted Olpro about it they said the part is not covered by warranty, apparently air beams and zips are not covered - fair enough I should have checked before purchasing that this product comes with no warranty. Without an airbeam the product is useless. Anyway it is what it is but the problem is I want to use my Cubo Breeze awning so I asked if I codl by the airbeam part separate and have had no response despite sending 3 emails! Ok i get the airbeam is not covered but if I cant buy the part then the whole thing is useless. AVOID AIRBEAM PRODUCTS THEY WILL BREAK IT IS JUST A MATTER OF TIME
Tent... never again!!!
This company come across as very caring and helpful (they are not). I have had 3 tents from here. The 1st was defected which they replaced.
The replacement broke on 1st outing camping with nothing more than a heavy breeze (seemed like it had chocolate poles) and yes again they replaced it, this time for an inflatable poled tent which we thought would be better.
Now granted it was 2 years since this 2nd replacement was issued, but due to covid 1, going away has not been a possibility until now. This 2nd replacement stood for 20 minutes before it began to deflate. There was a split in thr Cross section of the air poles. Nothing was possible to repair it.
Contacted olpro, nothing they could do. Apparently theinflatable poles aren't even under the warranty... what the hell is then? That's pretty much all that will go wrong with it!!! Holiday potentially ruined, but saved by the kind people at Devon outdoors and camping supplies. No thanks to olpro
Would not recommend the company or their productsWindbreaker
Beach hut theme
Ordered on 20th
8 days ago still waiting for it
Logged in and asll its says is awaiting shipment I'm only in Northern Ireland come on
Taken the payment and still hasn't been shipped no tracking number given !! No further emails submitted a form complaining hope they reply
Why take payment if not dispatched?Awning
Order place on Saturday for 24hr delivery. Now been told will arrive Friday. Weekend ruined could have got something else somewhere else. Leaving Friday morning. Ignores the online chat if you ask for money back.
Just over all very poorly run business. Hope there products are better than their service.
Update 8 days after order still no awning. But it's too late now and no longer required. Refusing to acknowledge my refund request. Keeps saying its on the truck and will be with you.
Now have had to raise a case with PayPal to try get my money back.
My order number is 30381. So you know who I
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