All reviews of Adele Bennett
Review about: Ponden Home Interiors
Pillows in zipper bags
I bought some pillows from this store and didn't really like them, so I decided to return them about a week later. But, they told me I couldn't because they were non-returnable. I wasn't informed about that when I purchased them, and there was no mention of it anywhere. What's more, they had other opened pillows on display in the store! It just doesn't seem fair at all.
Review about: Sobelia
Perfume bottle
I bought a perfume bottle from this shop recently, but I got the wrong size. I ordered a 120ml bottle, but they sent me a 100ml bottle instead. However, the customer service there was really good. Sobelia admitted their mistake and gave me back the difference in price the very next day. It's not often you find a company that owns up to their errors and fixes them quickly. I really like how they were professional and efficient in sorting out the problem. Everyone makes mistakes, but it's how they handle them that counts in the end.