All reviews of Ali harper

  • Review about: Garden Centre Koeman

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vinca minor

    Seriously delayed but plants arrived in perfect condition - I presume covid-19 led to them getting overwhelmed with demand


  • Review about: Garden Centre Koeman

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flowers and seeds

    I want to correct some of the peoples reviews on this site that Koeman is a scam, it is not and i have just received my order. Okay it was a bit later than initially promised but I spoke to Fleur on the phone and she explained that due to COVID they are seeing many challenges and an increase in orders.

    Maybe they should not have taken in so many orders but they are a busy looking to survive in hard and uncertain times so why not. I will definitely order from them in the future and I am sure their customer service speed will improve

    The plants I got look great and I am looking forward to planting them

    I agree with Callum’s review fro
    13.05.20 - my order was really delayed but it did arrive finally in perfect condition - so definitely not a scam website!

    It is indeed a true company but be sure the effects of Covid in the Netherlands are used as an excuse as they never went into lockdown and the plant bussiness has been thriving. They state they send out the deliveries with PostNL which would be taken up by Royal Mail. Instead they use some kind of cheap delivery company and hence the gross delays. They break their own terms and conditions and use excuses. Be careful with recently bought seeds and bulbs as they have probably been too hot during transport during the Dutch heatwave. They may look ok now but are unlikely to be succesful when planting out.

    You can also order flower bulbs at dutch-bulbs.com


  • Review about: Garden Centre Koeman

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Plants and bulbs

    Always amazed at how i can get plants quicker from these suppliers, than i can from UK suppliers. Will always be back.

    SCAM WEBSITE

    Today after 9 emails and over 20 telephone calls all with no reply i now believe this is a scam website and i and in the process of registering this with the UK Action Fraud so i agree this is a scam DO NOT USE

    This is a Scam company do not buy from them.

    I do believe this is a scam site. I ordered bulbs from them on April 22nd. They received payment the same day and I still have not received my bulbs ( May 10 2020 ). They have not answered any of my messages. Be wary of dealing with these people !

    I had a massive delay in getting my plants but they finally arrived today in perfect condition! Way longer than I thought it would take - but it’s not a scam website - I think they’ve just been overwhelmed by demand

    I ordered a 'New Dawn' rose in April. When it arrived it was obviously dead but I planted it water and fed it but nothing. No shoots or any sign of life. I sent an e mail and received an acknowledgement promising the Company would get in touch. Despite a reminder I have heard nothing. So have now emailed the Dutch Chamber of Commerce to complain.

    Just wondered if anyone had an email address for these guys - every mail I have sent has bounced straight back? Thanks

    support-desk@koemanflowerbulbs.com
    They are called Eva, Fleur, Helga and Sieger. They have absolutely no knowledge about plants and are terribly rude and make false claims. Furthermore they have no idea what's in their own terms and conditions and the promises that are made to the costumer on the website. For example: they promise to pay for transport back in case you are unsatisfied!

    Have ordered more tulips