All reviews of Anita Oxenham
Review about: BillyOh
8x6 tongue and groove
Wish we had read reviews.very disappointing.nothing fitted some warped flimsy windows roof had to be strengthened and more felt bought. Wasnt enough and it was rubbish felt anyway.so cost about £200extra trying to right the wrongs.impossible get get any response from them after phoning lots of times. Please if you read these reviews dont buy.
Review about: BillyOh
10x8 apex shed
Wood is a heap of crap ready to put On bonfire wood split warped full of holes having to cut wood to make it fit night mare sorry we didnt read reviews our old shed was in better condition then this rubbish dont touch this company you will waste your money
Review about: BillyOh
tongue and groove apex shed. 10 x 8
Very poor quality for the price. Very thin wood and the windows are terrible - very flimsy. The instructions were very difficult to follow.
Bad deal!Totally agree with you. £500 and had to buy lots extra to try and turn it into a shed.
Review about: BillyOh
Billy Oh 10x8 reversed apex shed
I ordered a 10 x 8 reversed apex shed and it was delivered in an acceptable time, all ok I thought but when I came to build it there were no instructions for it, I found some online and started to build, we got no further than the floor because 2 of the panels were bigger than the other 4, they should have been 1.199m and they were 1.24m, the walls were not going to sit flush, a quick call to the customer help desk in the Philippines and I was instructed not to continue and they would let me know what to do. A couple of days later and they told me they would have to deliver me 2 new panels and collect the old ones so I dismantled the floor and waited another week for the new panels to arrive. I got my tape measure out just to double check that they had delivered the correct one only to find out these are also 1.24m, another email to the customer help desk complete with photos showing the panels with a tape measure attached to find out if I am missing something to get the standard “we will come back to you within 48 hrs”, I emailed back asking to speak with a member of staff rather than someone from the Philippines only to receive an email from Amanda who turns out to be based in the Philippines asking me to send them photos. Again I email back demanding an actual phone call, I want to talk about my shed problems with someone that can deal with it, I finally get a phone call the next day from Amanda who when asked, tells me they are based in the Philippines, we discussed the photos and the measurements and they agree they are not the correct sizes and will arrange to replace them. I have told them that this is not acceptable, I have been trying to build this shed for over 4 weeks and have now told them to come and collect it and refund me the money. They said they will come back to me next week. Having seen the panels they don’t look like the photos on the website and some had holes in them. I had wished for better results but so far a very very poor service from this company, customer service is disappointing and owners seem reluctant to try and resolve any issues themselves
Update: they will not call to discuss it, they send emails trying to replace the parts that they have already sent incorrectly twice, save your money and go elsewhereWe have had exactly the same problems. I definitely would not reccomend this firm.
We have experienced the same issues too. Appalling customer service. We are still trying to get a partial refund.
had the same with a bike shed, had to make so many amendments my wife said i should have just built it myself.
Agree with you. Lot of money for rubbish. Cost another £200 to try and get shed up.