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Review about: Nova Direct Breakdown Cover
Gadgets insurance
100% scam
Nova Direct and all its affiliates are a scam group. If you bought an insurance from this company, be sure to cancel because this company will never answer you just by automatic email.They don’t answering your phone call or web chat, I screen recorded them to share on social media the only contact way with them is an email that may be answered every two days, and at the end they asking you so many unreasonable requests from you that You won’t be able to answer, imaging For my phone claim they asked me to take my phone to a local shop and aske them to write estimates of repair after that they told this shop not authorised. I asked them which shop is Authorised?! So tell me to go there! after 5 days they answered they accepted but they offer me £75 even I paid £150 excess and £50 the gadget insurance fee that I paid 9 months ago. My mobile values is £1200!
They will not fulfil any of their obligations that they promised when sold the insurance. I am currently fighting to get damages from these fraudsters. I hope I could take my money back.
PLEASE DO NOT LEAVE THIS COMPANY TO TRADE MORE AND SCAMMING PEOPLE BY INVESTIGATION YOUR COMPLAIN BY ...AmbudsmanReview about: Construction Helpline
Level one award
On time