All reviews of Beverly Taylor

  • Review about: Waitrose Florist

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Letterbox bouquet

    Received a gift of a letterbox bouquet and was extremely disappointed by the condition in which it arrived. The box - delivered by Yodel - had obviously been crushed. The flowers inside were extensively damaged – all stems were either crushed, broken or bent. All the flowers were wilted. To make the best of a bad lot, I cut the stems severely short and placed them in water with the flower food. Not much better today!

    After complaining, a replacement letterbox bouquet arrived today. Slightly better arrival state for the box and stems, but the flowers look like they have seen better days. Waitrose have now told me to wait a few days to see how they bloom.

    What a waste of my friend's money! Waste of my time complaining?! Selected one star for everything as you cannot ignore this section.

    My advice ... Find an independent, local florist!

    Very similar experience to mine. So disappointed. It was like opening a brown box of faded blooms. Sad.


  • Review about: Waitrose Florist

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Letterbox summer days bouquet

    Receive from my husband on our wedding anniversary yesterday ( Sunday)

    Flowers were severely wilted... four stems looked on the verge of death. Put in water immediately as instructed... leaves on these four had to be stripped as they were dead.
    All in all 12 stems. Very disappointing and my husband was mortified. The rest have roused a bit in water but the bouquet is so thin on blooms I have had to pick some flowers from my garden to fill the vase.
    Will not buy again.

    Same just happened to me with a sick friend. Got absolutely nowhere on a very poor telephone line. Didn’t want to be recompensed ,customer service terrible. Can’t get the name of a manager of course.