All reviews of Charles Roberts
Review about: Insuremore Travel Insurance
Cancelled holiday insurance claim
My experience with this insurance company during the pandemic was absolutely awful. I had to deal with a helpline that never seemed to answer, messages that were just ignored, and no communication about my claim at all. I did everything they asked, filled in the claims form they told me to, but I never heard a word back. It was so frustrating and I felt totally abandoned, especially when I needed their help the most. The way this insurance company has treated me is just not right, their customer service is way below par.
Review about: CRAFTD LONDON
Satisfied, defect, customer service, replacement, timely
I bought something from this company not long ago, and I was quite happy with what I got. But, after having one of the things for a bit, I saw a problem with the pendant. I got in touch with their customer service, and I have to say, they were really great and helpful. They quickly sorted out for a new one to be sent to me, and I got it in just a few days. The team was always nice and quick to answer my questions, which I thought was really nice of them.