All reviews of Craig Ward
Review about: cuddlybeds
Divan Wingback Bed
I recently got myself a divan wingback bed from Cuddlybeds and I have to say, I'm pretty happy with the quality of the product. The bed feels strong and well-built, which has made it a nice addition to my bedroom. Putting it together was quite straightforward thanks to the clear instructions provided, and the packaging was good at keeping everything safe during delivery. However, I did face a few problems with getting the bed to me. Since I live in a remote area, there were some delays in getting my order because the courier service wasn't very reliable. This meant I had to juggle around my plans a bit to make sure I was available for the new delivery dates. Despite this little hiccup, I'm pleased with the bed itself and would recommend it to anyone looking for a new one.
Review about: Live Unlimited London
Online order issue
I had a bit of a nightmare with an online order recently. I splashed out on a £179 item from a website, got an email saying it had been dispatched, and arranged for it to be sent to a nearby pick-up location. Sadly, despite me checking the tracking page religiously, I wasn't told when it was ready to collect. This led to the courier sending it back to the sender, leaving me out of pocket and empty-handed. To make matters worse, the store only offered an email address for customer support, which added to my frustration. Eventually, the customer service team got in touch to say sorry and give me updates on when they'd have more stock, but the lack of communication at the start and relying on third-party couriers like Evri/Hermes made me question their service.