All reviews of E. Lloyd
Review about: Rosewe
Clothing items
I have bought some clothes from this online shop and I have to say, I've been quite happy with how they fit. The quality is good for the price and my orders have all been fine. They have a nice selection of trendy items to pick from. Even though I saw some bad reviews, I thought I'd still give them a go and I'm glad I did. In general, I'd say my experience has been good and I would definitely think about shopping with them again.
Review about: Honey Heaven
Trouble ordering online
I had a bit of a hassle trying to order online, but they sent me a notification once they received my order. Isn't that pretty awesome?
Review about: CRAFTD LONDON
3 piece set
I recently bought a 3 piece set from your store, but after trying it out, I realised it wasn't really what I was looking for. So, I decided to reach out to your customer service team to inquire about getting a refund. Unfortunately, it took them quite a while to get back to me, and when they did, I found out that the refund process was not functioning correctly.
After a fair amount of effort, I managed to return the items on my own. But now, they're telling me that it's past the 14-day refund period, even though it wasn't my fault that there was a delay. I've lodged several complaints with your service team, but now they're saying they haven't even received the items back from me at all. I even suggested an exchange, but sadly, I haven't heard anything back from them.
Overall, the customer service experience has been absolutely terrible, and I'm now left out of pocket with nothing to show for it.