All reviews of Emily Adams
Review about: Bloom Post
Mother's Day gift order
I recently bought a Mother's Day gift online because I thought it was just what I needed. I even paid extra for a card to go with it, even though it was a bit annoying. When they asked for a delivery date, I knew Mother's Day was a busy time, so I chose an earlier date to be safe. But to my surprise, the item wasn't even sent out in time for the delivery date I picked. It eventually arrived three days after the date I wanted, and one day after Mother's Day itself. It was disappointing and made my mum think I'd forgotten about her. When I got in touch with customer service about my feelings, they were dismissive and unsympathetic, just saying they were busy. I get that things can go wrong, but the way customer service deals with it says a lot about how they value their customers. After this experience, I won't be using this service again.
Review about: ANNA Money
Tax preparation
The guy who sorted out my taxes, Aftab, is great – really friendly and knows how to explain things well to me. He's patient and gets things done fast, so I was really pleased with how it all went. The ANNA team is top-notch too, always there to answer my questions quickly, which is brilliant.