All reviews of F. Mason
Review about: OFFICE Shoes
Sandals missing from order
I can't believe how cheeky this company is! I ordered a pair of Birkenstock sandals and some boots for my partner, but when the parcel arrived, there was only the boots in there. No sign of the sandals anywhere! We tried contacting customer service several times, but all they did was give us excuses, saying that CCTV footage showed both pairs being packed. Well, clearly something went wrong because the sandals are missing. And as if that wasn't bad enough, they actually suggested that we were lying about the missing sandals and wouldn't refund us. Absolutely shocking!
Review about: Sonic Direct
Fridge
My fridge delivery from this place was a bit late, but I was pleasantly surprised to be informed about the delay. Communication really makes a difference. The office staff kept me in the loop, which definitely helped to calm my nerves. When it came to the actual delivery, the guys did a fantastic job. They were quick, polite, and even assisted me with setting up the fridge. Hard to find fault with that, isn't it?