All reviews of Freddie Walker
Review about: Geronigo
Axe Throwing Experience
I booked an Axe Throwing experience online recently and had a bit of trouble. I had to change the number of guests a few times, but the website kept messing up the booking date without me noticing.
Review about: Cotosen
Program-oriented system, Computer-generated replies
As a customer, I felt like the system was too focused on a program, which made it really frustrating for me to find my way around and communicate properly. The replies from the computer were not personal at all, and didn't really help me. It felt like nobody was actually listening to my concerns. It seems like your system is missing that human element, and I think it would be a good idea to simplify things and make it friendlier for customers.
Review about: Maverick & Co
Two bags purchase
Recently, I bought two bags from this company and I'm really happy with the service I've received. Even though I haven't got the bags yet, I trust that they'll be great quality. The support team at this company is amazing. They checked my address before sending out my order because it was incomplete on the purchase order. They've also kept me updated throughout the shipping process. Their dedication to making customers happy is really impressive. I'll definitely recommend this company to my friends and will go to them for gifts in the future. A big thanks to Doris and Rachelle from the support team for all their help.