All reviews of Jelena
Review about: Shuperb
Work trainers
Absolutely disappointing customer service, very bad communication.
I ordered MAX CUSHIONING ELITE SR Ladies Mesh Trainers Black for my work. As I got feet arthritis, it’s really hard to find some shoes. I read descriptions and all reviews and I thought it’s going to be perfect as trainers supposed to be lightweight, breathable and comfortable with memory support cushion.
Unfortunately not at all. Very heavy shoes, not breathable at all. I tried them 1 day at work and my feet’s were boiling, swollen in couple of hours and every step became very painful + because they feels really big, I got couple of blisters on.
Reported to customer service same day and unfortunately 2 weeks already and nothing has been done. All emails it’s apologise and extending my waiting time.
What a waste of £70! Not recommended at all.
Customers service not helpful, only 1 customer advisor seem working in there. I think even on the website reviews are fake, cause it’s no negative feedback on their website but on other websites like trustpilot it’s plenty negative feedback. I’m very upset that I haven’t seen that before ordered. Please avoid this website.Review about: Miista
ORDER #EU33303
Used to be the customer for many years, was chasing for the shoes in Uk and in Moscow. Completely disappointed with the service online and the attitude of customer service. Ricardo, already mentioned here can easily be replaced by a robot. BTW a robot I am sure would react at least faster and robot wouldnt be shouting "you are rude"... The company absolutely is not ready to ship to Russia. will never return there as a customer. there more celinish and jilsanderish looking shoes in the market and there will be more to come.