All reviews of Joshua Powell
Review about: Waitrose Garden
Potted plant
I bought a potted plant from the store recently, but it was a let-down. The plant came in a damaged box with dry, yellow leaves, clearly struggling in transit. When I got in touch with customer service and sent photos of the plant, they asked for more pictures but then didn't bother to respond. The lack of care from the customer service team was shocking. It feels like a gamble whether you'll get a healthy plant from this store, and it's lost them another unhappy customer.
Review about: Boxt
Boiler service
Steve turned up on time and did a fantastic job servicing the boiler. He was really thorough and made sure everything was working perfectly before he left. I was impressed by his attention to detail and how he tidied up after himself. I'll definitely be booking him in for the next service.