All reviews of Julie Russell

  • Review about: Highstreet Outlet

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    Would buy here again
    Overall

    Cool clothes

    I recently purchased some really nice clothes from this store, but when I tried to reach out to them about a problem, they went ahead and blocked me on Facebook and Instagram. How unprofessional is that? Come on, seriously, they need to improve their customer service!


  • Review about: Zest Beauty

  • Ordering

    Service

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    Would buy here again
    Overall

    facewash

    Awful company! Avoid avoid avoid
    I ordered 2 big bottles of shampoo worth £90 from them and they said due to current situation it would take 10days or more..

    Okay I waited 3 weeks so I emailed them and they said they will email me once it dispatched.. 10 days later nothing came still.

    So I asked for a refund as I had enough after so many promising email. They said I will receive refund after 14 days AND more than 14 days has passed... Zestbeauty WHERE IS MY REFUND???

    Scam people during this difficult time is definitely unethical!!!!! Please do not buy anything from them!

    ICANCELLED ORDER IN DECEMBER BECAUSE WAS NOT IN STOCK THEY ARE QUICK TO TAKE YOUR MONEY IT IS 28 02 2021 I STILL HAVE NOT HAD REFUND UN RELIABLE COMPANY

    I HAVEBEEN GETTING E MAILS SAYING THEY WILL CHASE UP MY REFUND GOD KNOWS WHAT WE HAVE GOT TO DO TO GET MONEY BACK

    exactly the same thing happened to me, no product, no refund after 3 months....how can we get our money back? any phone number?

    Exact same thing has happened to me I have been waiting for my refund for 3 months. I have just emailed again and waiting for a response. This company is disgraceful.