All reviews of K. Carter
Review about: Tessuti
Difficulty with refund and return process
I recently had a bit of a nightmare trying to get a refund and return an item at this store. It all started when I had an issue with my order and needed to send something back for a refund. But, let me tell you, it was a real hassle and very annoying. They not only made me pay for the return postage, but they also refused to give me a refund, saying I had somehow broken their rules without explaining how. All they did was show me a vague bit from their terms and conditions, which didn't really help at all. To top it off, they ended up sending the parcel back to me. They didn't charge me for postage that time, but the whole thing just left me feeling let down and frustrated, to be honest.
Review about: ursime
Quick and efficient customer service
The customer service was really quick to respond and super helpful. I had a question about something I bought, so I sent an email to ask for help. After just a few hours, I got a really detailed and useful reply that completely sorted out my problem. I was so impressed by how fast and effective they were. Massive thanks to the team for their amazing support.