ursime - Overall Rating based on 22 reviews

59% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-25
Electronic gadgets
I'm really happy with the electronic gadgets I got from this company. Ordering was easy, cus...Read on
lucy

Most relevant negative review

  2024-06-01
Clothing purchase, advertised
I'm really not happy with the product I got. It was supposed to be a cotton blend but it...Read on
amanda

Review with most votes

  2023-12-30
Swimwear for Vacation
I'm really disappointed with the service I got from this company. They said it would take up...Read on
chris

Reviews (22)

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    Clothing purchase, advertised as cotton blend

    I'm really not happy with the product I got. It was supposed to be a cotton blend but it's actually just 100% polyester. I'm so disappointed because I always try to avoid polyester. I spent quite a bit of money on it and now I feel like the company has tricked me.


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    Electronic gadgets

    I'm really happy with the electronic gadgets I got from this company. Ordering was easy, customer service was really helpful, and the products were good quality for the price. The delivery was quick and everything arrived in perfect condition. Overall, I had a great experience and will definitely shop with them again in the future.


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    'Cotton blend dress'

    I bought a "cotton blend dress" from this place, but what I received was a terrible polyester disaster! I felt really let down when I opened the package and saw how low quality the item was. I contacted them to ask for a full refund, but all they gave me was a small amount that didn't even come close to covering the cost. I'm really not satisfied with their service. I definitely won't be shopping there again and I'll be sure to tell others about their deceptive practices.


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    Disappointing purchase

    Well, I reckon I found what seemed like the perfect item, but when it arrived, I was really disappointed. It just wasn't what I had in mind. Anyway, I thought I'd drop Ursime an email to express my concerns, and to my surprise, they offered me a gift as a gesture of goodwill. I have to say, I'm pretty chuffed with their customer service and their willingness to sort things out.


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    Jacket purchase

    I recently bought a jacket from this company and I must say, I couldn't be happier with my experience. The jacket I received is top quality and fits me like a glove. The craftsmanship is outstanding, it's clear that a lot of care and effort has gone into making it. I'm already looking forward to making more purchases from them in the future. I really hope their shipping and delivery processes are as good as their product quality. Their website is a pleasant surprise too - it's clean and easy to navigate, making it simple to find what you're looking for. Overall, my experience with this company has been absolutely perfect, and I will definitely be a repeat customer. Thank you!


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    Dress purchase

    I was really looking forward to getting the dress I ordered from Ursime, but it ended up taking longer than I thought to arrive. I was a bit disappointed, but I decided to get in touch with their customer service team to find out what was going on. They got back to me quickly and sorted everything out, offering me a full refund without any fuss. Even though I didn't get to wear the dress I wanted, I was impressed by how professional and helpful Ursime's team was. I'll definitely think about shopping with them again in the future, as they have such a great range of stylish clothes available.


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    Misleading product description

    When I got my order, I was really disappointed because the clothes didn't look as good as they did on the website. The material felt really cheap and the sizing was all wrong. It's so annoying when you've worked hard for your money and then end up with something that's just not up to scratch.


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    Stylish and varied selections

    I had a really great time shopping online at Ursime. Their website was dead easy to use and I was well chuffed with all the trendy and cool stuff they had on there. There was honestly something for everyone, which made it a top spot to find top-notch products.


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    Quick and efficient customer service

    The customer service was really quick to respond and super helpful. I had a question about something I bought, so I sent an email to ask for help. After just a few hours, I got a really detailed and useful reply that completely sorted out my problem. I was so impressed by how fast and effective they were. Massive thanks to the team for their amazing support.


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    Son's birthday dress

    I bought a dress online for my son's first birthday party and it was a total let down. The dress I got looked nothing like the one in the picture. Instead of a nice, loose-fitting dress with long sleeves, I got a sheer dress with sleeves that barely covered my elbows. The material was stiff and uncomfortable, so it wasn't suitable for any occasion, especially not my son's big day. I feel like I wasted both my time and money on something that didn't live up to what I expected.


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    Online shopping disappointment

    I ordered a Patchwork denim skirt online, but instead of that, I got a cheap polyester skirt with a printed Patchwork design. It was nothing like the photo or description, and I felt totally deceived by the misleading information. The quality was really bad and it was a disappointing shopping experience overall. I won't be going back to that website for any more purchases, that's for sure.


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    Issue with order resolved efficiently

    Recently, I had a problem with my order, but I want to say a big thank you to the team at the company for being really helpful and sorting it out quickly. They were on the ball and fixed things without any fuss. Their professionalism and commitment to making sure customers are happy didn't go unnoticed.


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    Order placement issue

    I had a frustrating experience with this company recently. I placed an order and got the initial confirmation email but then heard nothing back. I tried emailing to ask about my order but haven't had any reply yet. It's really disappointing to see such poor communication and customer service from a company I thought I could trust with my purchase.


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    Blouses and a denim dress

    As a customer at this store, I recently bought some blouses and a denim dress. When they arrived, I saw that the sleeves on the blouses were different sizes. Luckily, the customer service team was great and I could return the blouses and get a full refund easily.

    On a brighter note, the denim dress I got is really lovely and I can't wait to wear it for my birthday party. In general, I'm a happy customer and would think about shopping here again in the future.


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    Wasted money on overhyped junk

    Avoid this place to save yourself the hassle. I fell for their fancy claims and flashy website, only to be let down by low-quality products that were nothing like what was advertised. When I asked for a refund, they were evasive and unhelpful, leaving me very annoyed and out of money. Learn from my error - don't set yourself up for disappointment.


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    Oversized Denim Purchase

    I bought some denim jeans from this store not long ago, but I got the wrong size and they were too big. Thankfully, the customer service team was really great in helping me swap them for the right size. They were clear and quick in their communication, which made everything really straightforward. I'm grateful for their efficiency and how willing they were to help me fix my error.


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    2 tops

    I thought I'd treat myself to a couple of tops from this online store, being a newbie and all. The pictures on their site were lovely, with vintage lace and cool designs that caught my eye. I was eagerly waiting for them to arrive, but boy was I let down. The tops were way off from what was advertised - they were cheap, gaudy, and not at all what I expected. I was fuming and upset, demanding a full refund for these dreadful pieces. It's a real shame that the company sent me such low-quality stuff. I'm definitely not coming back to shop here again.


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    Dress purchase

    The clothing in this store is really top-notch and unique, which is why I love it. It's great to find items that not many other people have. However, my experience wasn't perfect due to the quite long shipping time of around a month. On top of that, part of my order was sent, but one item was actually out of stock. I only found this out when I emailed customer support to ask about my order. It would have been better to be told proactively about any delays or items that are out of stock. Despite these problems, I'm still happy with what I bought and will definitely shop here again.


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    dress

    I've been searching for dresses online and Ursime is definitely the best one I've found! The quality is fantastic, way better than any others I've tried. The prices are great and the fit is perfect. On top of that, it's really easy to return anything if needed. I'm definitely a happy customer now!


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    Recent purchases

    I have recently bought a few things from this shop and I have to say I am really impressed with the quality of the products and the level of service they offer. The items are really good quality, especially for the price. Once, I made a mistake with my order, but the customer service team were amazing and fixed the issue quickly and professionally. They not only sorted out the problem, but also gave me a credit for shipping on my next order. It's not often you come across a company that has such high-quality products and great customer service. I always get lots of compliments on the things I buy from this shop and I have no problem recommending them to my friends and family.