All reviews of Kamil

  • Review about: mytyres

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Winter Tyres

    DO NOT BUY FROM THEM! I purchased tyres recently as I was planning to travel. They never arrived on time due to delays on My Tyres side. Despite calling/emailing the company many times and explaining the urgency the staff did not do anything and was not helpful at all.


  • Review about: Flooring Superstore

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Carpet and underlay

    Purchased carpet and underlay in person in the shop. I had to chase number of times for order confirmation as nothing received. After carpets arrived and fitted I have had 2 packs of underlay left over so went to the shop to return for refund. Once I got to the shop I've been advised that they can only collect which means I've drove for nothing.

    I've arrange for collection for 21st March while in the shop. On the day of collection no one turned up and after calling store I found out that this hasn't been booked in the system despite customer service in the shop arranged for it.

    However, it was re-booked for 24th March unfortunatelly when I got confirmation on 23rd March evening I've noticed that collection next morning is from my home address and not the address that Ive asked to be collected from! Had to stay home and have been late to work just to sort this out!

    Since collected on 24th March I was waiting 3 weeks after number of chase ups with no communication from shop what so ever. I've been told there is no refund for me as the re-stocking fee and collection charge is higher than items value. So basically they took my belonging saying that they won't pay for it now!

    They not informed and misled customer in regard to those charges, wasted my time, petrol and patience for nothing.
    They staff in store have not informed about any charges and there is no mention on those charges on the quote or order confirmation.

    Made a complain over email and have been told that T...C are on their webpage and that's it.
    I've made purchase in store and went to return back to store i dont need to read T...C on webpage when making purchase in store. I should be made aware of those charges by member of staff and I shall agree to these before arranging for collection.
    They just rip off people and have worst customer service ever experienced!


  • Review about: Chimi Eyewear

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chimi Berry 008

    Great customer service, they made sure everything was fine even over the weekend.