All reviews of Karl Johnson
Review about: Holiday Extras
Insurance purchase over telephone
We had a chat late in the afternoon and it went on for a bit because we weren't sure which insurance to go for. The lady on the phone was really good, she was patient and polite the whole time. We were relieved that we ended up getting the right insurance in the end. Thanks a lot.
Review about: Klekt
Unauthorized shoe order cancellation
I found out recently that my son had gone ahead and ordered four pairs of shoes without asking me first - which was pretty shocking, to say the least. Obviously, I was worried about how this unexpected spending would affect my finances. Luckily, the customer service at Klekt, especially Fransisca, was so helpful in sorting everything out quickly. They not only cancelled the orders but also replied to my emails super fast. The team at Klekt were really professional and polite the whole time, and I'm really thankful for their excellent service.