All reviews of Millie Harris
Review about: Cosmos
Holiday booking experience
I recently booked a holiday for me and five friends through a travel agent, and we were really excited for our trip to Morocco. Unfortunately, I got a message in May from the company saying there was a problem with the hotel we had planned to stay at. They suggested another place to stay, but we didn't think it was suitable for us. We tried to explain our concerns, but they didn't seem interested in helping us find a better option. The customer service, especially from the Manchester branch, was not great at all. We had to end up cancelling our booking and asking for our money back. But now, because of the timing, if we want to rebook our holiday, we'll have to pay much more for flights. They might be following their rules, but the way they treated us was really disappointing. I won't be using them again.
Review about: Insurewithease
Good agent, account setup issue, competitive pricing, hope for smooth claim process.
I had a really good experience with the agent who sorted me out with insurance even though I was being investigated. But boy, setting up my account to get some quotes was a bit of a pain - the link took ages to come through. The office did eventually get it all sorted, but it was a bit frustrating. The prices were on par with other insurance companies for a 70-year-old with existing health conditions. I'm hoping I won't have to actually make a claim, but I'm interested to see how they handle it if the need does arise.