All reviews of Noah Richards
Review about: John Greed Jewellery
Bracelet promotion
I was really disappointed with my shopping experience on this jewellery website. I signed up and entered a discount code, but then discovered it could only be used on certain items. On top of that, there was a promotion for a free bracelet with purchases over £40, worth £29.99. But when I tried to swap the bracelet for a different one, the code they sent me didn't work. It's so frustrating when a business doesn't make sure their deals are running smoothly and the codes they provide actually work. The whole process was unclear and inefficient, and it left me feeling unsatisfied with the service. The customer service I got wasn't great either, as they didn't seem to know about the promotions on their own site, making my experience as a customer really negative. Unfortunately, this has put me off buying from them in the future and has given me a bad impression of the brand.
Review about: OnBuy
T-shirt
I ordered a t-shirt from this website, but it turned out to be fake when I got it. Although that was a letdown, I was really pleased with how well they handled the situation. The customer service team stepped in quickly, got in touch with the seller, and made sure I got my money back right away. I thought they did a great job dealing with the problem.