All reviews of oana
Review about: Voyage Privé
Trip to Caribean
Had a few great trips with them before but all works great until you actually need them to help with something... I am due to travel on a Voyage Prive holiday in two weeks and have been waiting for 7 weeks (!) for a resolution on a simple ask: change my surname to my married name on the Booking in line with my new passport. Have been told that the airline won't accept the request (despite speaking to the airline separately and them confirming it will be no problem to change, but the agent has to request it since it's an indirect booking!) and that i need to pay £3700 (!) for a new flight - this is despite the same flight being £900 on Skyscanner! No resolution, no options, 4-5 days in between replies via email as agents on the phone are absolutely useless and can't do anything to help. I spent hours on the phone to Voyage Privee and sent over 20 emails and I get no resolution.. Keep being told to "wait" with 10 days to the holiday! Ridiculous! Worst customer service ever! Be very mindful when you book as if you need to make the smallest change - even if they are LEGALLY required to do it - they won't! Taking this as pure discrimination!
Review about: PrinterPix
A4 leather photobooks 60 pages and blankets
I have ordered in many occasions products that helped me bring joy and happiness to my dear ones. Thank you PrinterPix for the support you gave me in offering a qualitative experience, not only a surprise, to my loved ones!
I also want to review the Customer Service support, which proved reliable on each an very occasion. I was served very well and with care for my wellbeing, not only for my purchases, by Kayla.
The waiting time for reaching a consultant has dropped. It was more difficult during the lockdown, but now they are doing an amazing job sorting out issues, so please contact them if you need to.tried to help me directly and also reassured me that I would get a refund.
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Kayla me ayudó rápidamente en solucionar mi problema con el pedido,una gran profesional y muy amable
Kayla was very nice and tried to help me directly and also reassured me that I would get a refund.