All reviews of P. Marshall
Review about: Noracora
Mistake in order - item #9414189 in two sizes
I'm a bit of an oldie, and I made a mistake when I ordered the same thing in both medium and large sizes. I had a tough time trying to chat with customer service and couldn't find a phone number to call for help. It would be great if they made it easier for folks like me, who aren't that great with technology, to get in touch.
Review about: Vrbo
Unfulfilled refund request
I had to cancel my booking with a well-known holiday rental website because of travel disruptions caused by COVID-19. Their terms said I could get a full refund, but I only got back the service fee, not the booking cost. I tried many times to sort it out, even giving them an ARN number my bank didn't accept, but their customer service team didn't help quickly. They even sent me a refund by cheque from the property company instead of back to my original payment method. This whole thing has been annoying and changed my view of a company I thought was trustworthy.