All reviews of R. Owen
Review about: easyCar
Delayed flight arrival to Oslo
I flew to Oslo recently and unfortunately, my flight was delayed. When I arrived, the Europcar desk was closed. There were no instructions on how to access the Europcar lockbox, so I had to pay for another hire car to carry on with my holiday, which was tough with three kids. EasyCar's response to my complaint was short and not very understanding. They used unreasonable excuses to refuse a refund. I was really let down by EasyCar's lack of help in this situation. I won't be using their services again.
Review about: Sonic Direct
Washing machine purchase
I bought a washing machine from Sonic Direct not long ago and got it installed a couple of days back. Turns out, when I first used it, I found out that the door was leaking. But, thanks to the team at the store - especially Riz - they were quick to sort it out. Riz was really helpful and made sure the problem was fixed efficiently. I'm thankful for the great customer service I received. Cheers!