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Review about: Verisure Smart Alarms
Home Security
Was informed that there was an offer of no installation charge and you paid for the cameras instead and they are yours. This was a sales lie and after 6 months we asked to go to the un-monitored system as per the sales person to be told we still had to pay a monthly fee. On installation they leave a mess blue dye all over my hall way the packaging a bits everywhere. They don't care, they don't listen to instructions on where you would like certain things. They also ask you to sign to say it has been installed you can't leave notes and they copy your signature across to there T...C's.
I have been asking for a copy of my contract since Novemeber and i recieved it last week to find that my partners signature was copied over and not a separtate signature each time.
They never come and service.
I have been trying to get the equipment removed from my property since November 2022 and it is still there. i have written about 15 emails of complaint and still no resolve. 5 Cancelled call outs to remove the equipment. Cancelled on there end due to unforeseen circumstance and are still chasing us for money.
Please avoid at all costs. They have no care for there customers and will leave you stressed, depressed and frustrated.Review about: Verisure Smart Alarms
alarm system and camera
AWFUL experience with Verisure. Biggest regret is deciding to go with their security system. Wait until you try to cancel - be prepared for endless stress, Verisure make it almost impossible to cancel. Customer service is an absolute joke - SCAMMERS who want your money. They try to charge you after you cancel too. Lies lies all lies, don't fall into their trap! You are better off securing your property independently!
Anyone who needs advice on how to get rid of them ... further info on my experience, please get it touch, get in touch! Willing to help anyone out, AWFUL company and should not be operating at all.
Did you manage to get this resolved? If not, please reach out - I'm willing to help based on my experience with them!