All reviews of Susan Jones
Review about: Sarah Raven
The Ultimate Pelargonium Collection
Ordered using gift voucher. Very quick to take money, slow to deliver. Plants were poor unnamed plugs, really disappointing. Several bad experiences now. Look at the competition and buck up your ideas. Will not use again.
Review about: ParcelHero
UK to USA next day
I ordered next day delivery to my son in USA. The parcel was not collected ( The window was all day) . I did not receive a phone call or any reason it was not collected. Their phone number was unobtainable and on their web site it says if your parcel was not collected, reschedule or take it to a drop of point. I could have done this in the first place if that is what I wanted. This is now the next day, and although I emailed them to say what had happened I still haven't had a reply. No communication at all. I am now trying to recoup my money and have booked with DHL through Parcel2go. They have emailed and texted a 1 hour window to collect it and their tracking system is very clear. They seem comparatively amature. Steer clear of Parcelhero.