All reviews of Trisha

  • Review about: Vivaia

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    Service

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    Would buy here again
    Overall

    Regina

    It's true to size!! The shoes is really comfortable and warm in feet. Will buy more in the future ????


  • Review about: Phase Eight

  • Ordering

    Service

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    Would buy here again
    Overall

    Various

    I have been a long standing customer of Phase Eight, going back to the 90s, as always were good quality clothes, well made; as I trained in Textile Design, I felt they were reliably good and I could trust them. However, I do feel that in the last decade they have gone down. I believe this started when the ownership changed to a large South African corporation that also own Hobbs and Whistles. Corners have obviously been cut, the online service is terrible, unreliable and poor customer service, some of the worst ever encountered. If I want Phase Eight items, I now order via John Lewis, who get the item to me within a week with no hiccups. However, I have to say that ordering any Phase Eight item is now seldom, I believe the quality has gone down, the sizing is all over the place and the styling is quite old fashioned, even for those of us in our sixties, I don't want frumpy, flowery or horrible polyester at what are now quite inflated prices. I am so sorry to see this happen, but feel they have really lost their way and no longer know where they are going style or quality wise or how to get it to the customer, so that they feel efficiently and fairly dealt with - owners please take note, or you will go the way of Debenhams