All reviews of Vinay
Review about: Shaw Academy
Photography
Osm experience
Review about: Safestore
Pick up
Very organised pick up and drop off service. Very rude behaviour at customer service desk not seems to be interested everytime.
I think that the Safestore staff above shop floor level, especially the pricing dept, must have been on a course specifically designed to remove any 'common sense'. I was the 1st paying customer at the flag ship store in Bolton and have been there for about 12 years now. I operate my business from there and am happy with everything the front desk staff do and have done for me over the years (including a free coffee on a regular basis) but when the company upped my rent again and I asked for a price freeze or a price match with one of their competitors, (who have offered me the same size etc at a lower level than Safestore charge me at present) they declined and it seems are happy to see me go. The 2 stars I have given are for the great treatment by the lads on reception only and NOT for the company. Their customer service to a long standing customer stinks and I shall NOT be recommending Safestore to any business associates or friends and family in the future. If I ran my business like this I would soon lose all my customers, I just hope this happens to Safestore sooner rather than later.
I am one EXTREMELY DISSATIFIED soon to be ex customer.
Leicester branch