All reviews of Z. Adams
Review about: Peter Hahn
Clothes ordered in August.
I can hardly believe what a nightmare I had with this company. I placed an order for some clothes way back in August, and they took my money straight away. Come November, guess what? Still no sign of my order! I had to keep pestering them through emails just to find out what was happening, and all they kept saying was that the items were out of stock, even though they were apparently in stock when I placed my order. They said they'd refund me, but then delayed it again by another two weeks. I ended up having to get my credit card company involved because my money was nowhere to be seen. Frankly, it's downright shocking that a company that advertises itself so much can offer such shoddy service. They keep going on about a "5 star Satisfaction Guaranteed," but I can assure you, I felt nothing close to satisfaction. I really should've checked the reviews before deciding to buy from them.
Review about: Big Blue Travel Cover
Car insurance excess cover claim
Recently, I had to claim on my car insurance excess cover for the first time in ages. They told me it would take about 8 weeks to sort out, which seemed fair. I sent in all the paperwork and photos they asked for, although it was a bit of a pain to have to name each attachment correctly. A few weeks later, they asked me to send them my credit card statement to prove I paid the car hire company. It was annoying because they wanted the whole statement, not just a screenshot. But once I gave them everything they needed, they told me my claim was approved and sorted within the expected time frame. Overall, I was happy with the process as long as you know what to expect and give them all the info they ask for.