Big Blue Travel Cover

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Big Blue Travel Cover

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Spotlight: What are our customers saying?

J
Julia Wilson
I took out an annual travel insurance policy in Feb 2020. I looked for them for a refund for a villa and despite many emails I could not get through. I viewed their policy onlince which does not c...Read on
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Laura Anne Munro
I have been trying to contact this company for over three months. I have given them my details and they have not replied. They are terrible.Read on
d maloney
I do realise problems companies are having to date ,however after emailing 6 times,telephoning to be told we get back to you in 72 hours this is two weeks and after reading reviews which I shou...Read on
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Pamela
PLEASE DO NOT USE THIS COMPANY: I have sent several messages to them re a refund of £60 This was initially requested 3 days after purchase, so well within the time scale I intend to take t...Read on
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Paul Stafford
Do not use this service. I had an annual policy which was due to auto-renew on tyre 18th of March 2020 and I was notified 21 days before renewal to give me the option of not renewing. I tried to ph...Read on

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    Annual travel insurance

    I took out an annual travel insurance policy in Feb 2020. I looked for them for a refund for a villa and despite many emails I could not get through. I viewed their policy onlince which does not cover covid and have asked them for a refund of my policy as it is not fit for purpose. I have still todate had no contact.
    WOULD NOT USE AGAIN!

    J
    Julia Wilson
    2300

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    Holiday insurance for my trip to australia in march.

    I have been trying to contact this company for over three months. I have given them my details and they have not replied. They are terrible.

    L
    Laura Anne Munro
    2360

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    travel insurance BB1162711

    I do realise problems companies are having to date ,however after emailing 6 times,telephoning to be told we get back to you in 72 hours this is two weeks and after reading reviews which I should have read earlier. It seems this is not because of the Covid situation we are having but how they run their business .this is one company I will never use again.Communication is obviously not their forte

    d maloney
    2540

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    Travel Insurance

    PLEASE DO NOT USE THIS COMPANY:

    I have sent several messages to them re a refund of £60

    This was initially requested 3 days after purchase, so well within the time scale

    I intend to take this further

    P
    Pamela
    2731

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    Hi I’m trying to speak to someone about my refund please

    K
    Kelly mitchell

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    excess travel car insurance

    Do not use this service. I had an annual policy which was due to auto-renew on tyre 18th of March 2020 and I was notified 21 days before renewal to give me the option of not renewing. I tried to phone them 5 times and never had the phone picked up, I tried to cancel online as instructed but it never works so you can't cancel. I e-mailed them 3 times on the e mail address indicated in their web site cancellations@rockinsurance.com and asked them to confirm they had received my e mails, they never did!
    This morning, the 19th of March 2020 I received my new certificate online and £39.50 has been deducted from my bank account.
    I have lost 2 jobs this week due to coronavirus and this is extremely unhelpful and distressing. They are designed never to enable you to cancel your policy whatever means you try and I will never use them again and ~I advise you not too either!

    P
    Paul Stafford
    2850

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    Travel Insurance

    I had an accident whilst on holiday in Dubai that wasn't my fault that resulted in fractures to my ankle, foot and a torn ligament. I am still in a cast boot 8 weeks on and my business has suffered big losses as I cant do my role. Big blue refused to pay many of the out of pocket expenses I incurred, all they would cover was the cost of the medical treatment minus the £99 excess. Also my varifocal glasses were smashed so I had to buy replacement ones, however they will not pay the full cost of my glasses, have taken money off for wear and tear and also taken the excess of £99 off me again, so i have paid this excess twice, totalling £198! Apparently I can't claim for personal accident as I am not dead and have not lost a limb!?! Two months on and I am still in a cast boot, my business has lost loads of revenue and I am still in much pain. It has also taken them 2 months to settle this claim. Dreadful service, won't buy insurance from them again

    C
    cathy simms
    3081

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    I had change my travel date for 29-02-2020 could you confirm that pleas

    Y
    yousef moussa

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Big Blue Travel Cover

If you go on holiday, there are a lot of things that can go wrong. You might get into an accident, lose your valuable items, get ill or other forms of bad luck. And it does not even need to be your own fault. Even if you are careful all the time and watch your items and surroundings like a hawk you can never be sure that the airline company won’t lose your luggage, you won’t be robbed or ill and that nobody will want to hurt you. Therefore it might be wise to take out an insurance policy. But which insurance policy should you choose? One of the companies that offer travel insurance policies is Big Blue Travel Cover. But are they the best choice? Is the premium that they ask worth their cover? Will they even pay anything at all, or do they come up with some small print so they won’t have to? That is what customers that have already taken out a policy at Big Blue Travel Cover can tell you. The opinions and experiences that they describe in their reviews can help you decide whether Big Blue Travel Cover might have the right policy for you.

About Big Blue Travel Cover
Big Blue Travel Cover is an insurance company that offers travel insurance. They are a part of the ROCK Insurance Group. They are proud to state that the Travel Trade Gazette pronounced them “Travel Service Provider of the Year 2010”. They offer a single trip policy that can be taken out in covers from 2 days to 12 months. They also provide annual multi-trip policies that keep you insured the whole year through. This option is useful when you know that you (and/or your family) will be going on multiple trips or holidays this year or want to take a larger trip that takes a couple of months. They also provide car hire excess and golf cover.

Services of Big Blue Travel Cover
You can take out a travel insurance policy via their website. You can pay with Maestro, Visa, MasterCard, American Express, Delta and Visa Electron.

Complaints, Compliments and Tips for Big Blue Travel Cover
Have you ever taken out a travel insurance policy at Big Blue Travel Cover? In that case, we would love to hear about your experience. Did their single trip policy insure you well while you were on a business trip? Does their annual multi trip insurance cover your whole family while you were out on a holiday? Did they actually pay when you filed in a claim? Or was there some small print that they hid behind? And can you count on their customer service to be helpful and friendly? Let us know via a customer review. Your review can help others to decide whether Big Blue Travel Cover might be a good insurance company for their next trip or holiday.

Does Big Blue Travel Cover really cover everything during your trip? Read reviews about their single trip cover, annual travel cover & car hire excess

Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?

Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.

Thirdly, you should also look into the insurance companies’ financial strength to be sure that they can cover your claims!

Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!

Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.

Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.

Also, if you are looking for reliable insurance companies, you can have a look at the following company or companies that have positive review scores on BritainReviews: