MacBack28 reviews
This score is based on 28 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.That reluctant iMac
I nearly chucked my twelve-year-old iMac — the screen I used for photo edits and late-night films — thinking it was worthless. Booked a pickup with Macback in a couple of clicks, used the original box (still had it, weird) and the money landed in my account the day they accepted it. Smooth.
Not brilliant, but it worked
it wasn't smooth, but ultimately it worked and I'm relieved. I first spotted them on a local recycling forum after a friend tipped me, so I gave it a go. The website kept asking the same info over and over — not great — and I grudgingly accepted the quotes. DPD sent delivery notifications then cancelled a couple of times, which was irritating. Then they applied a 25% admin deduction for multiple Macs; that should have been clearer. Still, the collector turned up and the machines were recycled, so I'm glad it was sorted in the end.
Small hiccup, decent outcome
Overall, I'm satisfied but it wasn't seamless. They paid the quoted amount within days and rebooked collection after the first collector failed to show, which was handy. A bit annoying at first, but Jake and the team were helpful. I'd just tell them to confirm pickups better next time.
Pleasantly surprised
I wasn't expecting much when I started. I was clearing out an old iMac 27 and there was a small scratch on the front, so I marked it down to grade B. I sent it off last week after getting a quote that actually looked fair. First impression was how simple the whole thing was — clear steps and no faffing about. It moved quickly once they had it. Best bit was when they checked it and bumped the offer up, then the money landed in my bank the same day. That was the moment I realised I’d made the right call. Properly pleased and grateful it went so smoothly.
Handy, surprisingly painless
I sent my battered MacBook in on a grey Tuesday because I couldn't be bothered with eBay photos and messages. The online quote was straightforward and — oddly — very close to what I'd expect selling it myself, so I thought, why not. Booking was painless, a couple of tiny pauses on the checkout but nothing annoying. The courier turned up when they said, packed the laptop securely and it felt... weirdly satisfying to pass it over, like shedding an old jumper. Within three days they confirmed receipt, graded it as described and paid up. Pleasantly surprised by how tidy and quick the whole thing was. Now it’s off to a new life, which feels right.
Collection was the standout
By the time the courier turned up I’d already half-wrapped the iMac in bubblewrap and was wondering if I’d missed something. I hadn’t. Entering the machine details online and emailing back and forth was straightforward and, apart from a slightly clunky form, quite quick. The offer from Macback wasn’t spectacular but it was sensible and I accepted it. The collection itself was the highlight — the driver arrived on time, checked the serials, handled the box without fuss and even took a photo of the packed unit for their records. That level of contact felt professional, unlike other places where you get radio silence. Do be honest about scratches and include the original box if you can; they make no allowances for exaggeration. It wasn’t flawless — the price could be better and the website could be smoother — but overall it worked exactly as it should. I’d use them again for other Macs.
Quick and efficient transaction
The process of making the transaction was easy and stress-free. I thought the payment process went really well with no issues. Delivery times might vary depending on where you are, but my overall experience with the service was good.
Quick sale, poor follow-up
I recently flogged my MacBook Air and Mac Mini to MacBack, expecting a seamless and speedy process. They picked up my gadgets without any hitches and let me know as soon as they got them. However, it's been more than a week since they received my stuff, and they still haven't paid up like they promised within 48 hours. I've tried to get in touch with them for an update, but they've not responded. This lack of communication and delay in payment has left me feeling let down.
Hassle-free selling process
I recently flogged off my unwanted Mac Mini through MacBack and honestly, I'm chuffed to bits with how it all went down. At first, I was a bit undecided about whether to stick it on eBay or go with MacBack, but I'm really pleased I went for the latter. Everything was dead easy and hassle-free from start to finish.
Efficient selling process
I recently sold my laptop to this company and I have to say, I was really impressed with how smoothly everything went. The communication was spot on - clear and quick the whole way through, from sending in my details to getting paid. Unlike the last company I dealt with, MacBack really made the whole selling process a breeze. They kept me informed at every stage, which was a big plus for me. And the best part? The payment came through pretty swiftly once they got my laptop. That was a nice surprise! I would definitely suggest MacBack to anyone wanting to sell their electronics.
Easy quote process, slightly higher pricing
Getting a quote was really easy - straightforward and simple. Even though it was a bit more expensive than other sites, the smooth process made it worth it. They sent me regular emails to keep me updated, and as soon as they tested the kit, they let me know the results and final cost. The money was in my bank within a couple of days of agreeing to the final amount.
iMac sale
I'd never come across this company before, but I thought I'd give it a go and sell my iMac to them. At first, I was a bit wary, but it all turned out to be surprisingly simple and stress-free. The courier arrived promptly to pick up my iMac, and the MacBack team made sure to keep me updated throughout. I got an email confirming that my iMac matched the description, and I was paid on the very same day.
Quick and efficient selling process
I sold my old laptop through this company recently, and it was so easy. They gave me a fair quote, so I decided to go ahead with the sale. The company sorted everything out - they sent a courier to my house with all the packaging, and all I had to do was put the laptop in the box. The courier took it away, and a few days later I got the money we agreed on, plus a bit extra which was a nice surprise. I was really impressed with how smoothly and professionally everything was handled.
Sent in old computer for re-grading
I recently sent my old computer to MacBack to get it re-evaluated. I had originally chosen 'poor condition' and was given a certain amount. But, surprise surprise, after checking my computer, the team got in touch with me to say they were happy to offer me three times the original amount. I was really pleased with this unexpected boost in the offer, and would definitely recommend MacBack for their fair re-evaluation process.
Sold old laptop
I recently flogged off my old laptop to this company, and I was well chuffed with how it all went down. After filling in my details online, I got a quote for my laptop pretty sharpish. Once I gave the nod to the offer, I boxed up my laptop and shipped it off. The dosh was sorted shortly after they got hold of my laptop, and I thought the amount we agreed upon was fair considering the state of my equipment. I didn't rake in loads of cash, but it was nice to get a little something for a laptop that was just gathering dust.
Selling my old device
I sold my old device to MacBack not long ago and it was a great experience. It was all really easy and clear, right from the beginning. I just filled in the quote form, got a fair price, and then they quickly sent me the packaging I needed to send my device securely. As soon as they received my device, they got in touch with me and paid me the full amount they quoted on the very same day. It was so simple and quick, I was absolutely delighted with the service I received from MacBack.
Sold old laptop
I had a great experience with MacBack. I sold my old laptop to them recently and everything went really smoothly. The website was easy to use, making it simple to get a quote and finish the sale. I was pleasantly surprised by the price they offered, it was better than what I had seen elsewhere. The payment was done quickly, and the money was in my account the next day. I would definitely recommend MacBack to anyone wanting to sell their old gadgets.
Efficient and Fair
I was a bit unsure at first, but I was actually really happy with the service from MacBack. The whole process was easy and fast, although there was a small delay in the pick-up that wasn't their fault. I liked that they re-evaluated my device based on the battery cycle, showing they were fair. I would suggest getting in touch with them early on if you have any questions about your device, to make everything run even more smoothly.
Upgrading iMac desktop
I wanted to upgrade my desktop, so I thought I'd sell my old one to get some extra money. The brand of my old desktop said they only wanted to recycle it when I asked them about buying it back. So, I found MacBack instead and they offered me a good amount for my iMac. I listed it as being in very good condition, but they paid me even more than I was expecting because it was in better shape than they thought. It was really nice dealing with a company that appreciated the value of my product and gave me a fair price for it.
Quick and fair sale
I would highly recommend MacBack! I sold my computer to them and got a fair price. Everything went really smoothly, even though it was a busy holiday weekend. Kieran from customer service was brilliant with keeping in touch. I would definitely recommend MacBack if you want a hassle-free tech sale.
About MacBack
MacBack is a company that specialises in buying back old Apple products such as iPhones, iPads, MacBooks, iMacs, and Apple Watches. They offer a hassle-free process where customers can get a quote online, have a courier collect their device, and receive payment via bank transfer or PayPal. MacBack ensures that all data on the devices is securely destroyed before being resold. The company can be contacted via phone or email for any inquiries. Founded as a solution to the problem of disposing old technology, MacBack focuses on providing a convenient and efficient service for customers looking to sell their old Apple devices.
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Contact Information
Unit 18 Maesglas Industrial Estate
NP202NN Newport
United Kingdom
📧 noel.fox@lifecyclesolutions.net
Categories MacBack
Online shopping | Electronics Reviews & Experiences
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Last update: October 2025
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Review with most votes
Idea is innovative
No doubt idea is very innovative. I sold around seven to eight devices to Macback previously. Everything is fine what they claim about their involvement but every time I failed... Read onBy: Benjamin