Parcel2Go Reviews

: 48
29% Would buy here again

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L
Lesley Obrien
AMAZING SERVICE I couldn’t believe the price, compared to other services it seemed too low! The parcel (21kilos) was picked up exactly on time and delivered to address in USA 4 days later. Next t...Read on
J
Julie Wright
No negatives at all. Price was a fraction of what it would be via PF website. Took large parcel to post office on Wednesday afternoon and it was delivered Friday morning. The booking was easy to do...Read on
I
Irffan hussain
Simply two time I have used this P2G for gift delivery to my wife.They have done good job as this was time bond and was on right time. Courier and logistics are quite similar operation Important ...Read on
C
Chantal Izquierdo
On Tuesday my package was collected and today (3 days after) arrived to Venzone/Italy. I am over the moon, package was handled with so much care (DPD, courier I trust so much), all arrived perfect...Read on
V
Valdemaras
My claim was aproved because parcel was lost, credit note sent and refunded just shipping cost, no refund for lost goods, do not trust this company, do not recommend 0 starsRead on

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    Parcel to USA

    AMAZING SERVICE I couldn’t believe the price, compared to other services it seemed too low! The parcel (21kilos) was picked up exactly on time and delivered to address in USA 4 days later. Next time I will pack better though as customs made a mess of the box and slit open the plastic bags inside containing clothes. Otherwise perfect service and only cost £85 plus full insurance amount, which was optional. Nearly the same as an extra case on a plane journey, but delivered door to door. I CANNOT RECOMMEND THIS SERVICE HIGHLY ENOUGH.

    Why do you keep sending the same review, are you writing fraudulent reviews?

    Total .... This company have so many fake positive reviews! They truly are the worst courier firm I’ve ever used.


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    Sending parcel via Parcel Force

    No negatives at all. Price was a fraction of what it would be via PF website. Took large parcel to post office on Wednesday afternoon and it was delivered Friday morning. The booking was easy to do, website clear to follow and labels came through quickly for me to print. I'm very pleased with the service indeed.

    I sent the package from the UK to CZ on March 3. I was told in a week that the package was lost. Exactly a month later, the package was found on April 10 and sent back to my address. Next week I asked when the package would come back. I was told that on March 30, the package was delivered (nonsense). After communication, the package was reported as lost again. Re-recording receipts for insurance, etc. After 2 days, I was told that the package was found (yes really, it's not a joke). After two months, I don't have a package, money, nothing. The company does not respond to emails, reluctance. The worst experience in life with a company. Don't take it!


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    Not new concept,but services is good

    Simply two time I have used this P2G for gift delivery to my wife.They have done good job as this was time bond and was on right time.
    Courier and logistics are quite similar operation
    Important thing is timely and intact delivery.
    P2G is a time bond services .At least in my point of views.

    Sent a parcel internationally through their DPD courier service which was then being held at the local depot. Parcel2GO's costumer service was awful. The Talk Operator assistants gave me automated (copy and pasted) responses and basically told me 'There was nothing they could do.' 5 weeks later (when it was suppose to be a 5-7 day delivery) I am still being told to wait as it 'should' be delivered today. Absolute joke, still waiting.


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    DPD CLASSIC INTERNATIONAL

    On Tuesday my package was collected and today (3 days after) arrived to Venzone/Italy. I am over the moon, package was handled with so much care (DPD, courier I trust so much), all arrived perfect though tHe content was fragile, I could not be happpier. Thank you so much to P2G and DPD.


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    Delivery service

    My claim was aproved because parcel was lost, credit note sent and refunded just shipping cost, no refund for lost goods, do not trust this company, do not recommend 0 stars


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    Parcel collection

    If I could give no stars, I would. I paid for a heavy parcel to be collected. On 6 separate occasions I jhad to stay in when they said they were coming. Had to re-book collection 4 times. They even had the cheek to say that the parcel wasn't ready for collection. It had been ready for nearly a week.
    The final icing on the cake was being told they were going to charge us extra because it wasn't packaged properly, even though we sent it back in exactly the packaging it arrived in. Tried complaining, absolutely useless!


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    VERY GOOD

    I send most of my parcels with P2Go as they are cheaper than Hermes .. I have only had one broken item in a number of years and was fully refunded when I emailed photo of the packaging. I always take a photo of my items before sending incase of mishaps! Great service.


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    parcel to dublin from UK

    Excellent service, parcel arrived within 48 hours sending. So pleased with the service, will definitely use again!


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    International parcel service

    P2G114425256
    Absolutely, it's a big fraud. My order number is P2G114425256. First of all, their website is the worst one. The tracking doesn't work, and there's no real-time data. I chose the Personal option and sent some student items, such as books and clothes. However, they returned the parcels without giving me any reason why they sent them back. They charged me £370 and said there would be no refund. They didn't even deliver it and collected and returned it the next day.
    2 parcels value around £40 but i did pay £370 because there are some important half-written notes etc.
    DHL/Parcel2go won't tell you upfront that we shouldn't send clothes and books.


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    24 hr collect delivery

    collection never happened - no reason given - uninterested in complaint 7 days for refund AVOID AT ALL COSTS!


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