PrinterPix458 reviews
This score is based on 458 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Customer service experience
I have to say a big thank you to the amazing customer service I got from a member of staff at PrinterPix. They replied quickly, were professional, and super polite. I was really impressed with how they helped me, it went beyond what I was expecting. They really made sure my questions were answered quickly and effectively. I think great customer service is so important for any business, and this staff member showed that perfectly. I just want to say how thankful I am for their outstanding service and how much I appreciate their hard work and professionalism.
Photo book purchase
I ordered a photo book from this company and was really happy with the service I got. The guy I chatted with, I think his name was Joseph Green, knew his stuff and helped me out a lot. He explained everything clearly and made sure I had all the info I needed. He even sent me an email afterwards to confirm everything we talked about, which I thought was nice.
Canvas print order
The ordering process on the website was really easy to follow. I just uploaded my picture, chose the size and style I wanted for the canvas print, and then went through checkout with no problems. However, when my order got delayed because of a delivery issue with the courier company, I struggled to get hold of anyone from the company which was super annoying. The phone numbers listed on the website didn't even work, and the emails I got back were no help at all, not actually dealing with the problem I was having. It took loads of attempts and ages before I finally got a response and they sorted out a replacement order for me. But when the replacement did eventually arrive, it was actually for a previous order I had already gotten, which just showed a real lack of attention to detail and customer care. Definitely left feeling pretty disappointed overall, with the lack of communication and slow resolution.
Calendar
Awful avoid dreadful custimer service and send to wrong address etc awful !
Isabel
Very happy with the fast and helpful response to my query.
44005025
Had a slight damage on my album when it arrived but quickly and easily dealt with and a replacement arranged. Good service thank you
WXMF010122WXM
Kayla assisted me very efficiently
237443Z84X
Needed help with some codes and Kayla assisted me very efficiently
CO60E18422
I had some issues with my order and Kayla got things straightened out in one chat. Thank you Printerpix for more happy memories in a book!
6407707
I had problems completing my order. Kayla was helpful and friendly and was able to fix the problem.
16x12 canvas
Great help from Kayla.Excellent Service.
Amy
The products are quality and affordable too. great customer service.
653871
Kayla had great communication and solved my problem.
photobook
I received my order but it was damaged. Kayla helped me and very professionally fixed the problem. thank you
REZ475470
Customer service is over the top!
38911592
Il servizio clienti mediante kaila è stato celere e funzionale. I prodotti sono di qualità e anche convenienti.
Stone slate
Great help from Kayla. Goods and price good
WBUEAUUWOD
Excellent customer service via webchat. Helped with my issue very swiftly.
Birthday invitation
helpful and efficient
43979346
Kayla helped me I am very satisfied and happy for her help thank you very much
About PrinterPix
PrinterPix is a company that offers a wide range of personalised photo products, including photobooks, calendars, cards, home decor items, gifts, and more. They provide customers with the ability to upload their own photos and create unique products that showcase their memories. With various options available, such as leather-bound photobooks and collage canvas prints, PrinterPix aims to cater to different preferences and occasions. The company's services involve printing the customized products and delivering them to the customer's doorstep. PrinterPix has garnered customer reviews that reflect their experiences with the quality of prints, ease of personalization, and overall satisfaction with the products.
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Contact Information
Suite 1, Congress House, 14 Lyon Road,
HA1 2EN Harrow
United Kingdom
Categories PrinterPix
Services | Other Services Reviews & Experiences
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Last update: October 2025
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Review with most votes
I will not use Printerpix agai
I have used Printerpix on many occasions and not had any problems but my last project (100 page photo book) has been completely ruined by this company and their very poor custom... Read onBy: Colin