Cherry Lane Garden Centres Reviews
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Succulents and pots
Cherry Lane Garden Centres recently took over Riverside garden centre, and it's completely changed into a posh B&M shop. It was such a shame as it used to be really good, but now it's all about having loads of stock rather than focusing on high-quality products. It's really disappointing. We're going to Alton's on the A127 instead, much better all round.
Meal at the bistro
During my recent trip to the bistro in the garden centre, I have to say it was quite disappointing. I felt like there was a lot lacking in the whole experience. The lady who was serving at the hot plate didn't seem very interested and was missing some basic customer service skills. To make matters worse, our meal came to us lukewarm on plates that were already cold, which was a big let down. The Yorkshire puddings were soggy and had no flavour at all, making me think they had probably been frozen. On top of that, the vegetables were tasteless and not even served at the right temperature. All in all, it's safe to say it wasn't an experience I'd want to go through again.
Garden loppers and drinks
FRITTEN BRANCH…Near Gt Yarmouth
Really rude lady “Rosemary” on the till who was clearly not up to the job of providing a pleasant face for the company as front of house. Also got home only to find I’ve been over charged for a pair of anvil loppers which clearly have the price on the handle.
When we phoned the manager to report the lady’s rudeness and the over charge he wasn’t interested in her manors and just said we have to return to the store ‘40 mile round trip’ to get are overcharged money back even though it was paid on a card and could be refunded to the same card… a cost to us in time and petrol that will be far more than the refund!
Very poor customer service by 2 people letting down all the other staff both in this branch and all the others..
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Garden loppers and drinks
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