Dower & Hall

All reviews

Dower & Hall

12% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

C
Cooper
Last month we (along with) my family could dare to select some extraordinary earnings, bracelet and one ring with diamond stone. There was nothing to discuss about quality and class, in fact these ...Read on
S
Silan
I worked at this place ages ago and I feel so upset saying this Lauren (the manager) and Lucy were so horrible to me. Not only were they were lazy and vile, they treated me like crap without any tr...Read on
R
Rubbish customer service
Honestly vile vile vile management! Lauren, lucy and Aya! Sat on their backsides and didn’t do anything besides gossip about customers! Avoid this company!!! I saw them making a client feeling like...Read on
-
-
Rude as F Shitty service Ugly jewellery. Looool dislike avoid this place management is a joke!!! Read on
D
Do not shop here
I will name and shame people. I have never ever been so annoyed about customer service in my life Lauren, Lucy and Ayla are such horrible people. They should not work for a company that is around p...Read on

All reviews (17)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Big shop Great Products

    Last month we (along with) my family could dare to select some extraordinary earnings, bracelet and one ring with diamond stone. There was nothing to discuss about quality and class, in fact these all jeweleries were out our range but we purchased for marriage purpose.
    D&H is not suitable and affordable for very common earning person what I could understand.
    Secondary, jewellery boxes was so good I had never seen before.
    So this is a very good shop, better you visit, select,see the prices, value the class, and great people of Dower.
    I may wrong, but they have big collection and none of them are rejectable.
    Just a question of money.

    Disagree.

    Lies

    Disagree!!! Omg pooor service - hideous jewellery and annoying staff!!!

    Honestly an absolute s**** hole to work for. My friend worked for them a a year ago in liverpool st.. the management.. she was an rude to her!! DONT NOT WORK FOR THIS COMPANY - LAUREN THE MANAGER treated costumers like rubbish.

    Sadly, this company’s name appeared on my bank statement as fraudulent activity and debited my credit card without my knowledge. Luckily the bank was on to them...not happy!

    Sadly this is true


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customer service/ team

    I worked at this place ages ago and I feel so upset saying this Lauren (the manager) and Lucy were so horrible to me. Not only were they were lazy and vile, they treated me like crap without any training they expected me to know everything. Ayla (another staff) was super lazy and dressed unprofessionally which treated everyone like shit too .. As soon as a customer left the shop they were so unprofessional and rude.. they didn’t care at all. They said I would not ever get a job. How rude. No one should ever feel like this or treat anyone this way. Think twice about buying for this shop. Luxury jewellery should be an experience but this wasn’t it.

    This job made me develop anxiety!!! DO NOT WORK FOR THIS COMPANY... MANAGEMENT WERE A JOKE.

    (Respectfully)


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Nothing

    Honestly vile vile vile management! Lauren, lucy and Aya! Sat on their backsides and didn’t do anything besides gossip about customers! Avoid this company!!! I saw them making a client feeling like shit. Hopefully all three don’t work there. Useless, intimidating, shit customer service! Attitude is not necessary!!!! . Jewellery is ok - not professional at all

    Agreed - they made my friend cry when she worked there

    Damn, Im so sad and uttered that someone got treated like that. Lovely jewellery!

    I agree.. not helpful!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    -

    Rude as F
    Shitty service
    Ugly jewellery.
    Looool dislike avoid this place management is a joke!!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    -

    I will name and shame people. I have never ever been so annoyed about customer service in my life Lauren, Lucy and Ayla are such horrible people. They should not work for a company that is around people and customer service !! They are horrible people as they treat other staff and customer rudely. Honestly I know alot of people and will be telling everyone to avoid this jewellery store and website because they are rude


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shit

    Fake place07-11-2019
    Honestly an absolute s**** hole to work for. My friend worked for them a a year ago in liverpool st.. the management.. she was an rude to her!! DONT NOT WORK FOR THIS COMPANY - LAUREN THE MANAGER treated costumers like rubbish.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lauren And Lucy are fat

    Basically the are fat


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    SHIT.

    Im not going to waste my time writing a lot however, this store is rubbish. Staff are rude, agressive and aggrogant.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Aga Khaa

    Imagine going to a place with moody staff!! Avoid this place!! The manager is fake, moody and unwelcoming! She is rude.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Terrible

    Horrible HORRIBLE HORRIBLE management!! The manager Lauren isn’t polite at all - and yes I am naming and shaming her. Absolutely appalling behaviour! Why be a retail manager if you cant handle customers??!! Isnt that your job? :)


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    -

    This place is a joke!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Avoid this shop!!!!!!

    I went in last monday - Not a fun environment to be in! Sorry, but the staff are definitely horrible people. The creative director needs to get rid of them!! Nasty nasty people. Learn some manners!!!!!


Others also viewed

French Connection brand logo for reviews of online shopping for Fashion products

French Connection

1 reviews

Clothing can be found on many shops and the amount of websites that offer clothing is massive. One of these clothing shops is French Connection. Bu...

Topman brand logo for reviews of online shopping for Fashion products

Topman

5 reviews

If you are a man looking for clothes, there are many shops and websites that you can go to in order to get a new piece of clothing. One of these we...

Ted Baker brand logo for reviews of online shopping for Fashion products

Ted Baker

1 reviews

If you need a clothing, there are many places that you can go to. One of the creators and providers of clothing is Ted Baker. You can see their sto...

Guess brand logo for reviews of online shopping for Fashion products

Guess

3 reviews

Clothing can come from a wide variety of shops. This can be a positive or negative thing. It can be positive because it offers ample of choice so y...

Dower & Hall

Are you looking for a custom piece of jewellery? Or are you shopping for the perfect gift for a girlfriend, mother, sister, or anyone with an interest in high quality jewellery? Dower & Hall is a British brand that produces top quality, delicate and finely crafted jewellery. Read on to learn more about their company, then check out some customer reviews to see what previous shoppers have thought of their experience and product!

About Dower & Hall
Based in London, Dower & Hall is an online retailer of high end jewellery, produced with the intention of being treasured. Their luxurious collections are produced with unequalled quality and with a passion for the finer things in life. With these products they intend to offer customers a timeless piece of art to hold dear and be proud of.

 

Customer Services: What this company does and can offer their customers.
The Dower & Hall range of products are divided into five categories: Jewellery, Collections, Precious, Bespoke, Personalised. The Jewellery range further divides into Jewellery (lockets, bracelets, cuffs, pendants), Metal (silver, 18CT white gold, platinum, palladium) and Birthstones (garnet, pearl, saphire, ruby). The Collections have two subdivisions: Collections (Pebble, Twinkle, Sealed with a Kiss, Misanga Bracelets, Luscious Letters, Pearlicious and Dewdrop) and Gifts (Gift Vouchers, Jewellery Boxers, Personalise your own locket, necklace or bracelet). The Precious items are categorised into sections of Precious (Moghul, Peacock, Precious Dotty, Precious Pearl and Phosphorescence), Marry Me (Will You Marry Me?, Engagement Rings, Wedding & Eternity Bands and Wedding Ring Sets), Metals, Types (rings, earrings, bracelets, cuffs, necklaces, pendants). Similar products are also available on other jewellery websites. Have a look at these reviews for more information. 

Customer Reviews: Share your thoughts about this company! Strengths? Weaknesses? 
What do you think of Dower & Hall? We would love to hear your opinion of their services if you have either shopped from them or simply taken advantage of their website and the information on their website. For example, what do you think about the construction of their website? Is it easy to use? Have you recommended this company to a friend? What do you think of their range and selection of products? Would you say that their products are high quality and have an attractive aesthetic, are they well designed? What do you have to say about their value for money? Are they overpriced? Share your thoughts on these matters in a customer review to let others know what they can expect from this business. 

What do Dower & Hall customers think of their products? Read & write customer review about their necklaces, bracelets, rings & personalised jewellery.