NHS repeat prescription delivery service offers various advantages to patients and pharmacies. As indicated by the International Journal of Pharmacy Practice, the repeat prescription solutions could be adopted generally if the administration is all the more effectively advanced. The repeat prescriptions can be a task actually, trekking to the GP surgery to get the paper content and afterwards heading off to the chemist, some of the time twice if you are too occupied to even consider doing it whilst waiting. The basic difference between online repeat prescription and customary repeat prescription services is that the GP doesn't need to sign the prescription each time the medication is administered. It is a straightforward process for patients, as their prescriptions are sent to their neighbourhood drug store just once or twice a year. The service is consistent and expels all the stress of going to your GPsurgery face to face. There is consistently a pharmacist to answer any inquiries you may have contactable either by email or by telephone. This is what Echo by LloydsPharmacy claims to offer. You should read honest reviews of Echo by LloydsPharmacy here before considering patronizing the company.
About Echo by LloydsPharmacy
Echo by LloydsPharmacy is an online repeat prescription service. It was established in 2015 by Sai Lakshmi. It is a U.K based startup that offers to assist clients with maintaining their drug and order repeat services. They work with GP surgery in England to handle prescriptions. The asserts to always send the suitable request to clients’ doctor and select a pharmacy partner at the point when a new prescription is required under an instruction. They assert to be capable of delivering prescriptions that should be kept chilled (cold chain) and some controlled drugs. Echo by LloydsPharmacy alleges that they additionally notify patients when they have to take their medication and when they are running low.
Services of Echo by LloydsPharmacy
Echo by LloydsPharmacy offers services to their patients through their app and online ordering system. Their team of pharmacists process patients medications, then checked them before it is sent out for deliveries. They offer a free delivery service through Royal Mail courier services.
Compliments, complaints and tips for Echo by LloydsPharmacy
Have you patronized Echo by LloydsPharmacy before? If you have, would you mind telling us how long you have been using their services? Did you encounter any issues using their services? How would you rate the quality of Echo by LloydsPharmacy services? Would you choose their NHS online repeat prescription services to other companies? Do you have any remarks about the company that you would like to lodge here? If yes, kindly do so by leaving an independent review of Echo by LloydsPharmacy here. Maybe you can suggest to us how the company can improve its products and service delivery for the best clients’ experience. Your feedback will benefit the company and help potential clients choose wisely. We’d love to hear from you soon!
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Last time I ordered with Echo, I received my order when I had one tablet left. This time I have 2 tablets left, despite giving 2 weeks notice and no despatch notification as of yet. What am I supposed to do when I run out. Won't be using Echo ever again, at least I will have some control over my necessary medication!
Echo sent meds order form. ordered meds. they left them on public footpath without telling me. Echo sent next order form. ordered meds. they sent another order form. told Echo have already ordered. Echo send another meds order form. Echo send another order form. and then another.
idiots
Absolutely disgraceful service. Ordered my meds to be picked up at the pharmacy. The most important and urgent item was missing. Tried to phone echo twice and kept waiting for 15 mins each time only to find could not get through. Emailed via their website twice and got no reply even though it promises a reply within 24 hrs. Phoned the pharmacy twice and visited twice only to be told they knew nothing. Echo stated in their email that pharmacies have a facility to supply emergency meds. At no time was I offered this. Finally they got back to me some 12 days later by email to inform me that they had sent my prescription to the NHS spine and supplying me with a number which I had to take to the pharmacy again to be downloaded. Needless to say I will not be using them again.
To quote Echo: "It's not the service we aim to provide'
And it's true for too many that enrole....
1 If an out of stock situation occurs then despatch for any other item on the prescription will also be withheld -you will not be notified of any delay unless you contact echo so you wait in expectation
2 If your prescription has more than 4 items you will be asked to confirm just 4. Echo explain they are not allowed to list more than four so patients are unsure about the status of remaining items. Echo state separate emails are sent for remaining items but if this does happen it can be some considerable time later again creating uncertainty as to if it will actually happen. (A good system would send all emails required at the same time)
3. Where urgent medicines are required Echo will on request return prescriptions to a local chemist - and they do confirm when they have done it However it can be many hours - even days before the chemist acknowledges it's receipt. (On 31st December I was informed Prescription was now available for collection from the chemist - On January 4th Chemist informed me it was 'not on the system'
4. There are too many 'out of stock' ocurrences Standard response is "Its back in stock in 1-2 days" but the reality is its sometimes much longer... and you will not be informed of an ongoing delay.... until you enquire about the further delay
As they say " It's not the service they aim to provide and certainly not good enough for a supplier of essential medicines.
It's is a case of cross your fingers and hope you are one of the people that can write good reviews
Fancy the gamble?
Poor custom service need to look at another provider
To quote Echo's response to complaints ..."It's not the service we aim to provide' And it's true for too many that enrole.... 1 If an out of stock situation occurs then despatch for any other item on the prescription will also be withheld -you will not be notified of any delay unless you contact echo so you wait in expectation 2 If your prescription has more than 4 items you will be asked to confirm just 4. Echo explain they are not allowed to list more than four so patients are unsure about the status of remaining items. Echo state separate emails are sent for remaining items but if this does happen it can be some considerable time later again creating uncertainty as to if it will actually happen. (A good system would send all emails required at the same time) 3. Where urgent medicines are required Echo will on request return prescriptions to a local chemist - and they do confirm when they have done it However it can be many hours - even days before the chemist acknowledges it's receipt. (On 31st December I was informed Prescription was now available for collection from the chemist - On January 4th Chemist informed me it was 'not on the system' 4. There are too many 'out of stock' ocurrences Standard response is "Its back in stock in 1-2 days" but the reality is its sometimes much longer... and you will not be informed of an ongoing delay.... until you enquire about the further delay As they say " It's not the service they aim to provide and certainly not good enough for a supplier of essential medicines. It's is a case of cross your fingers and hope you are one of the people that can write good reviews Fancy the gamble?