BritainReviews

    Reviews Out & Out

    If you are going through a renovation or you are just moving and trying to create new home, which is gonna have unique style, then you definitely need to know about store which can provide you huge selection of their furniture options. There is nothing worst than having the same living room just like some of your friend. That is why you should know about store which is designing pieces which are different from big company names. If you are looking for this type of store then I have a good recommendation for you.

    About Out & Out
    Out & Out is an online store which is selling furniture. It all started in 2013 when Daniel Fairburn decided that he wants to change his life and also the life of others. He wanted to change the game of how furniture is being designed. They started as a small company with a few products which were so successful that now they are selling over 300 new designs and their collection is growing every month. They believe in simple process and they don't want the furniture to be over complicated. Also all of the plastics what they are using for packing the furniture into is fully recyclable.

    Services of Out & Out
    As their furniture their website is unique but simple and not too complicated, so it is easy to orientate and go exactly for what you are looking for. They are offering home and garden furniture, sofas and armchair.If you are not sure what you want to buy they also have one category which is called ‘Buyers guide’ and this will definitely help you find what you need.
    Once you have picked your favorite furniture pieces, it will be time for delivery. Delivery price depending on the about of money you will spend. For example if you spend under £50 then your delivery charge will be £9.99, if you will spend £50-£100 then your delivery is gonna be £14.99 and they are having the whole table on their website. If you need to return your package then you have 14 days to return it but they are gonna charge you £35 as a collection charge.
    I would recommend signing up for their newsletter because not only that they are gonna update you on their new unique furniture pieces, but they are also gonna tell you when they are having sale, so you can save some money.

    Complaints, Compliments and Tips for Out & Out
    Did you ever buy any of the Out & Out products? We would like to know how it worked for you. Did you find the perfect product? Did they change your home because of their furniture? How did you find out about Out & Out? What type of customer service has Out & Out provided for you ? Share your feedback about Out & Out so you can spread the message for other people.

    Reviews of Out & Out
    What type of service is Out & Out offering? You can read customer reviews about Out & Out and their products here on BritainReviews.

    SOLAR(솔라) - Spit it out(뱉어) @인기가요 inkigayo 20200503

    Out & Out
    Reviews, complaints and customer experiences (4)

    3.8
    50% Would buy here again!
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    5.6
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    2.6
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    Ordering

    Outdoor Lounge Covers "TWO MAN DELIVERY CHARGE"
    We bought a set of outdoor Marbella seating range from Out and Out and we thought we would buy a set of covers for them at a later date. We found out that it would cost £29.99 for a "Two Man delivery" which does not make sense! We phone Out and Out and eventually after several attempts which lasted over several days they phoned back but were adamant that the delivery charge was correct. We will never buy from this company again, their customer service is appalling

    By: Andrew Owens27-08-2020
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    Would buy here again
    Yes
    4.5
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    Balcony chair set

    Arrived but table faulty and cushions a totally different colour to advertised.
    Cannot ring As no one answers - no answer to emails - avoid as pricey but customer service horrendous

    By: Mel20-08-2020
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    Would buy here again
    Yes
    5
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    Garden Furniture

    Refusal to refund money for lawfully cancelled order.
    No response for over 2 months
    Instigating legal proceedings over them
    Please do not give your money over to this Company
    Go elsewhere please

    By: Michael Evans14-08-2020
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    No
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    Palma suite, parasol and cover

    I made my purchase and paid for it early in June, got an email confirmation of delivery in 4 weeks. Since then I have made umpteen calls, emails to Out & Out, either could not get through or spoke to different staff, with varying responses, anything from our systems are down, will refer to IT, I havent been trained in this area, I will check with a colleague, etc. If I left a message, never got a call back. I was bounced back and forth, asked to call the delivery company Furdeco who would then say the order has not been released on the system and ask me to contact the retailer. My order was split, the parasol was delivered first on its own, despite expressing concern that I could not use it or see how it fits without the furniture. I was told just return the parasol. I called a number of times last week as we are now in August and still no delivery, the whole point was to use the furniture in the summer. As for the cover, one person said the order needs to be released, other said will be delivered by Parcel Force week commencing 24th August, but actually was by Furdeco on Monday 10th August. I have a parasol that is not working for the furniture and now have received two covers.

    I am so frustrated by the whole customer experience, I will never use Out & Out again. I could not have paid for my order two months after receiving the goods, how is it okay to have a delivery twice as late? Even that is only because I have continually chased and chased only to be fobbed off with another story.

    I would appreciate an acknowledgment of my complaint, compensation for the service I have not received and late delivery as well as what to do about returning this parasol and the additional cover I have received.

    I can send any further information, log of emails back and forth. Even Furdeco have said they continually have to deal with customers complaining about Out & Out. I also work in a customer facing organisation and am appalled at the level of or lack of service.

    By: Naznin Dhanji13-08-2020
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    Would buy here again
    No
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    FAQ

    Is Out & Out a trustworthy company?

    There are currently 4 customer review posted about Out & Out. On average, they received a star-grading of 3.8/10, with 50% of the reviewers indicating that they would buy from the brand again.

    What services or products do Out & Out offer?

    Out & Out is mainly active in the Online Shop category, more specifically with Homeware.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Out & Out website with confidence. If not you can find many other brands to read about on our website!