All reviews of Abi
Review about: The Works
Disney Frozen Giant Colour Me Pad
Placed an order on their website for home delivery. The first thing that went wrong was after placing my order and receiving an email order confirmation, I received another email to inform me that one of the items I had ordered was no longer in stock. If this item was no longer available, why was it still in stock when I placed my order? Secondly, they short changed me on my refund for this item. Thirdly, after sending several emails over numerous months requesting for them to send the money they owed me, no reply whatsoever. I then had to go to the trouble of phoning their customer service line. For the poor service I had received, I asked for a manager to get in contact with myself to offer a good will gesture for all of my troubles. The operator informed me that someone would be in contact. Do you think anyone bothered to reach out to me? Surprise, surprise, they did not. I, therefore, once again had to contact them, this time via Instagram and after having to ask countless times, someone did call but guess what during work hours. I then used my lunch break to call back and you've guessed it no manager was around to speak to me. By this point I was very annoyed and frustrated at the extremely poor, abysmal and pretty much non-existent customer service. A manager did eventually email and offered a good will gesture to a level of pittance. Even having, quite, rightly, pointed out that what they had offered me was totally unacceptable, time and time again they right out refused to implement both common sense and good customer service and offer an acceptable will of good gesture. This is one of the worst retail experiences I have ever faced and god knows how they are still functioning as a business when they treat customers as they treated me in this scenario. Let this be a stark warning not to use The Works website.
Review about: Ezybook
Airport Parking from Ezybook Ltd
Ive only just somewhat recovered from the incident last Saturday at Heathrow Car Park T5 to be able to write this review- but wanted to pass on my experience to others to say Please please please be aware of Ezybook Ltd (the agent) and Enigma Parking (the parking company)
Basically - please do book this company, if you want to risk the following - which unfortunately happened to me last Saturday:
- car left unattended on pick up with doors unlocked and keys on the sun visor
- Petrol cap door ajar
- A drop from 120 miles to 60 miles of fuel
- A very strong smell of a burnt out clutch
- Car un- drivable with approx £2000 of damage (suspected clutch, dual mass flywheel and automatic brake issue- poss more- awaiting full diagnostic from the garage)
- verbal abuse when calling said companies with eventually, calls not being answered
- An unexpected car park over due payment due to the car being dropped off early
- 14 hour sleepover alone as a single woman in an empty terminal 5 car park awaiting the RAC and then the tow truck- dealing with coming to terms with being a victim of crime
- 2 hours sleep in 36 hours- following an early start and a long journey home from abroad, waiting for the RAC mechanic and breakdown truck
- Having to file a crime report to the police
- Not feeling like you’ve been on holiday
If youre happy for the above to potentially happen- then please go ahead and book. Please, please, please learn from my experience of having my car absolutely trashed by this company whilst in their ‘care’.
As well as having reported the matter to the Met Police, Im contacting Trading Standards, Companies House, getting legal advice and pursuing the matter with small claims court. The company have been contacted and are aware.Review about: Lux Plus
Many many purchases!
I LOVE luxplus. It’s SPECIFICALLY states that you are charged a subscription fee when you make a purchase. I’ve used it regularly and I think the savings are amazing. There are cheap brands and expensive ones and you get such a good deal. I’ve been happy with every order.
FYI I don’t know how anyone could miss the fact that you pay a subscription.... for all the people moaning. I cancelled due to coronavirus lockdown now I’m not working and I simply emailed them explaining I needed to cancel until I was back working and within minutes they had cancelled and sent me an email to confirm. Excellent customer service. I will 100% be rejoining again once I’m back at work and being paid!Review about: ParcelHero
Courier service
Please! do not patronise this people, they are scammers, big time scammers. They made me pay over £30 for a service they never rendered. They claimed three attempts were made to deliver my parcel to Germany but the parcel never left the shores of the UK, and to make matter worse, the parcel was returned to me damaged. When I used the services of another courier company, the parcel was successfully delivered on the first attempt. All efforts made to reclaim back my money from this big time scammers were futile.The customer service was so appalling, all they care about is money.
Patronise them at your own peril.
It's a rip off company.My partner has been done by luxplus. They scan you into taking a monthly subscription .