All reviews of C. Robertson
Review about: Covers and All
Daybed cover purchase
I recently bought a daybed cover from this company, but I'm sorry to say that my experience was not great at all. I waited for three weeks for my order to get to me, and when it finally did, I found out that the cover was completely the wrong size from what I had asked for when I placed my order. It was definitely the company's mistake, and that's when the worrying part started. I got in touch with their customer service team to let them know about the issue, but they just told me to submit a report and send them photos proving that the cover didn't fit as it should. Even though I tried my best to explain how annoying it was to have to pack everything up again just to take photos, they then asked for a video a week later.
Review about: Joules
Women's Wellington boots
I bought a pair of women's Wellington boots last December from this shop. Sadly, after only a few times wearing them, the boots have already split and let in water. I contacted customer service for help, but they just said it was my fault for buying them from a certain shop and couldn't do anything. I think it's more of a manufacturing problem rather than the fault of the shop where I got them. I wouldn't suggest these boots to anyone else because they don't seem to be as good quality as I thought they would be.
Review about: MacFinder
Easy purchase, proactive call, prompt delivery, well packaged, condition certainty
I just bought something from this shop, and I have to say, it was a really good experience. The website was easy to use, so I quickly found what I wanted. What really stood out to me was when the customer service team called me to check if I wanted anything else with my order. Even when I said no to the keyboard and mouse, they gave me a refund straight away. The order came quickly and was packed well, keeping everything in great condition. It's not often you find this kind of care and service with online shopping.
Review about: Coverforyou
Efficient and helpful service
The customer service reps were really patient and friendly throughout the whole process. They helped me understand all the different options and gave me some quotes when I asked for them. With their help, I felt sure that I had picked the right cover for me. I'm so thankful for the lovely service they gave me.