All reviews of Esther
Review about: Smarty
Sim only
Dreadful. If you value your time and sanity do not go with this company. If you do have an issue you will lose precious hours of you life trying to no avail to sort it. They have zero customer service and do not seem to posses the technical knowledge to resolve an issue their end with porting a number over. I’m on the 4th day without my number and have come to conclusion I’ll be getting nowhere with them and will have to go back to my old provider. Great prices but not worth the hassle.
Review about: OnBuy
Hi gloss sliding door wardrobe
Ordered and paid for wardrobe on 04/05/2020, seller informed item was despatched on the 05/05/2020. Tracking information provided didn’t work, alarm bells are beginning to ring. Nothing received so a few days later logged into onbuy to see status of order. Showing estimated delivery date of 08/05 to 11/05. Dates passed no wardrobe. Called seller after googling company, phone answered could only hear childrens voices. Called again told that I will receive a call 24 hours before delivery but no idea of when that might be. Sent several messages via onbuy requiring delivery dates, only one response they will call 24 hours before delivery, the remaining messages asking for more detail regarding delivery went unanswered. Checked out sellers reviews on Trustpilot, now I’m anxious and alarmed. Onbuy give standardised, indifferent replies to genuine customer concerns. They basically tell you to go through PayPal to get your money back, that’s another story. You can only online message PayPal and that takes days/hours. If you paid with a credit card via PayPal guest checkout PayPal will tell you to call but the telephone lines are not currently operational. I will keep trying but according to the review of another unhappy onbuy buyer they couldn’t get help from PayPal in this circumstance so I am not optimistic. What I find most alarming and if I am honest,downright immoral, is Onbuys online response to all the customers negative reviews basically absolving them of any responsibility. People are losing a lot of money, it is causing them stress and anxiety and onbuy is not taking action to ensure others are not getting caught in the same way. WHY NOT these sellers should be eradicated from The Onbuy website. Onbuy is not a safe website for buyers, it DOES NOT OFFER PROTECTION in the same way Amazon and EBay do. Not all sellers on Onbuy are disreputable but how can you distinguish between the good and the bad. I’m not sure that you can, not whilst Onbuy allows the disreputable ones to operate with impunity.
Exact same thing for us,our delivery date was between 15th-18th May,we’ve got a tracking code but when you click on it there’s nothing,was yours the sliderobe with 47% discount ?
Sammeee my delivery is 15th-18th May but im still here waiting. No response even though I reached put multiple times. Such a ridiculous site I am so upset
They will refund you.
Withb respect to you last point, they also withold negative seller reviews. This is to incentivise the sellers to keep using OnBuy, but it also incentivises the sellers to not operate in good faith. Truly awful.
Review about: The Ticket Factory
Great one stop shop for all events and shows in the city
Great place for getting to know all events, shows, and festivals around the city. I always prefer the ticket factory to book my shows and fests. It covers nearly every important and interesting spot in the city where something worth to watch is going on. I recommend everyone I came across.
hats off :) to you the ticket factory
I ordered a new sim from smarty as i needed a nano not micro for new phone told them i will be keeping my number only they cut my phone off and left me without a service that i am paying for until new sim arrives .now i have no sim or service i think they need to change their ways on how to treat people all i could do was email messages and got no help .only kept saying we told you we would cut your service excuse me that was in an email after i ordered new sim but why cut you off when the sim has not yet been sent and you are still paying for the service all i needed was a nano not a micro so why cant i still use my sim until new one comes .shame on them they do not put customers first they soon show their true colours .