All reviews of F. Roberts
Review about: Tower Housewares
Buffet server replacement lids
Nic from customer service really went the extra mile to help me out with finding replacement lids for my buffet server. Not only did he manage to locate the lids I needed, but he also kindly sent me three lids without charging me anything. I am so thankful for his exceptional help and just wanted to express my gratitude to him once again.
Review about: 1pBroadband
Faulty broadband
I've never had such bad customer service in my life. When my broadband went wrong, trying to contact them was a nightmare. The chat line wasn't working, and when I tried to call them, the promise of being "24/7 available" was a complete joke! Finally, after many messages, they rang me, but I couldn't answer at that time, so I asked them to call back in 10 minutes. That was 2 days ago now, and I'm still waiting for them to ring. In the meantime, my speeds are stuck between zero and 8mbs, even though their speed checker says I should be getting 80mbs. I'm so frustrated and really let down by their lack of urgency and efficiency in sorting out my problem.
Review about: Insulation Superstore
insulation purchase, timely delivery, damaged boards resolved
As a customer of Insulation Superstore, I have to say I was pretty happy with my experience. I bought some insulation from them and it arrived on time, which was great. Although there were a couple of damaged boards in my order, their customer service team sorted it out sharpish. All in all, I'd definitely recommend them for their products and service.
Review about: Honey Heaven
Psoriasis relief balm
Even though the company delivered the psoriasis relief balm quickly and provided great service, I was disappointed to find it didn't provide the relief I needed. I had high hopes for the product, as I suffer from psoriasis, but it just didn't work for me. I can't fault the company or their products though, as they arrived on time and without any problems.