1pBroadband Reviews
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Reviews (23)
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Fiber broadband installation
I had a few hiccups during the installation of my fiber broadband, but Open Reach sorted them out quickly and efficiently. The previous supplier had cut off the feed, but the Open Reach person fixed it in no time. The broadband is doing the job well, with an average download speed of 72.6 Mbps. I know I don't have access to full fibre in my area, so I'm happy with this speed for now. There were a couple of occasions when the broadband seemed to restart in the early hours, but it sorted itself out and hasn't happened again. Overall, I'm pretty happy with the service, although I'm not sure what will happen when BT changes the landline to internet. But for now, I'm pleased with everything.
Switched from expensive provider
I decided to change my provider to this one to save some money, even though my old one was really fast. This new provider seems to be working well too. I can still watch all my favourite shows on Netflix and video call my friends on Zoom without any buffering problems. The best part is I don't have to stress about the cost going up or negotiating a lower price for at least 18 months. It's only been 10 days since I switched, but I'm quite pleased with it up to now.
Price comparison
I've just changed to this new broadband provider because my old one suddenly doubled their prices. I've not had any issues with the service yet, but I'm really hoping they don't start hiking up prices without giving anything extra in return. It's really annoying when companies prioritize making money over keeping their customers happy. I'll definitely be keeping a careful check on my bills to make sure they don't try pulling a fast one on me.
Broadband service setup
I changed to a new broadband provider when I moved to a new house because my old provider couldn't cover my new address. I picked this provider for broadband because I'd had good experiences with their mobile services for a while. I let them know when I was moving, and they got the broadband running on the moving day without any hitches. It's been a month since then, and everything's been going smoothly. I'm happy with the service overall.
Signal speed exceeds expectations
The broadband service I got was really impressive. It was twice as fast as my old provider but cost the same. Getting it installed was easy, making the switch hassle-free. I'd definitely recommend this service to anyone in need of reliable and fast internet.
Fiber broadband
I've been on fiber broadband for a bit now and I gotta say, I'm really chuffed with how quick and reliable it is. I can watch movies in HD, video call without any delay, and even play online games without any annoying pauses. It's a big improvement from my old provider, that's for sure. If you're considering switching to fiber broadband, I'd definitely give it a thumbs up.
Router purchase
I've just bought a new router from this company and I have to admit, I'm really impressed. The setup was easy, the router is working perfectly, and it was a piece of cake to set up for all my devices. I've definitely noticed a speed boost compared to my old router, which is a major win for me. All in all, I'm happy with my purchase and I'd definitely suggest this company to anyone looking to upgrade their router.
Fast Fibre Internet Switch
The switch to the fast fibre internet went really well. The company kept me updated and the internet speeds are just as good as before, which is great. The only issue was with the router delivery - the courier wanted me to be there in person even though it could fit through the letterbox. Setting up a monthly direct debit was a bit confusing too. Overall, I'd say my experience has been 9 out of 10 up to now.
Internet service purchase
Despite a bit of a shaky start, I'm pretty happy with the internet service I got. At first, there were a few problems setting it up, but once it was sorted, the connection has been solid with no issues. The signal is strong and reaches everywhere in my flat, giving me a reliable and steady internet connection. I'm thankful for the good service once everything got sorted.
Fiber broadband purchase
I've just got fiber broadband and I've got to say it's working great, just as I hoped. The communication during the whole thing was excellent, and I was happy that the price was set for two years, which was a nice touch. The only issue I had was that the set up instructions could have been clearer. But overall, I'm really happy with how everything turned out.
New customer, great deal, quick and reliable internet
I've just become a customer of this company and managed to grab a really good deal that's just right for me. I've been super happy with the internet service they offer - it's fast and reliable, which is exactly what I was after.
Got cheap internet, thanks tech support!
The internet is really quick and I absolutely love it. The tech support team are like superheroes, they always come to my rescue whenever I have a problem with the internet. They answer the phone straight away and seem to know everything about internet stuff.
Fibre broadband purchase
The fibre broadband service I got turned out to be a huge letdown. I've only had it for 3 days, and I've been dealing with non-stop buffering, along with that annoying blue circle popping up every now and then, along with messages telling me "something went wrong, please try again later." This is definitely not what I signed up for, as I was promised a reliable service. I really should have gone with a different provider like Now Broadband, since I never had these problems when I was with them. In the meantime, I had to resort to tethering my Giffgaff mobile, which gave me a much more stable and dependable connection for several devices for a good 3 weeks without a single drop.
Quick broadband installation
I was really pleased with how fast and easy it was to get my broadband set up. The whole process was straightforward and I learned a lot along the way. The broadband switched over when it was supposed to and I didn't have any problems. Everything's been going well so far.
Moving house internet transfer
I attempted to move my internet service to my new house, but the person I was chatting with in customer service disappeared after saying they'd be back in a minute. I was told I couldn't transfer my service and needed to cancel it and start a new account. I tried calling the number given several times, but couldn't get through. In the end, I was hit with a £112 cancellation fee. They did give me another number to call, but it didn't seem to be the right one. I'm really let down by the poor customer service and lack of communication.
Switching to a broadband service
I decided to go with this broadband provider because they don't raise their prices once you sign up, which is pretty rare these days. The whole process went really smoothly, even though I didn't have a phone line already set up. The service was up and running on schedule and has been really dependable ever since. I would definitely suggest giving them a try!
Broadband purchase
Had a bit of trouble at the start, but managed to sort things out and got everything working smoothly and quickly at a good price.
Recent technical assistance
I want to say a big thank you to the tech expert, Mr. Dan Northwood, for his amazing customer service and help. It's not easy to find quality service these days, so I really appreciate Mr. Northwood's hard work and know-how. He's definitely a valuable member of the team. I'm so thankful for all his assistance.
Slow internet
So I bought internet from this place because they promised it would be super fast, like 54mb fast. But you know what? It's actually less than 1mb. I can't even load Facebook or watch YouTube videos properly, it's pretty disappointing. The ad from another company said I could get over 100mb, so why did I even bother with this one? Plus, I've tried calling them like 20 times and I can never get through. It's really frustrating!
