All reviews of L. Adams
Review about: Disney Holidays
Booking Disney holiday
My experience booking a Disney holiday was terrible. I had so many issues trying to make payment, and despite using different cards, addresses, and card types, nothing seemed to work. The customer service was awful, blaming my bank for the payment problems instead of admitting their own system faults. It was really frustrating to deal with, especially as my family members also struggled to make payments. After days of delays and long international phone calls, I finally managed to pay with someone else's card, but then found out my tickets were not linked properly in the Disney app. The chat feature was no help in fixing this, so I had to spend even more time on hold to speak with an agent who couldn't even see my booking details. It was a complete nightmare, and Disney did nothing to make it right. I regret booking with them and won't do it again.
Review about: Big Bathroom Shop
Digital shower purchase
I purchased a digital shower from this store and it worked really well for 4 years, but then the power button stopped functioning. When I got in touch with them, they were incredibly helpful and resolved the issue promptly. Big shoutout to Holly for being amazing and offering excellent customer service. I really appreciate it!
Review about: Lights
a super cool new light
Oh my goodness, I bought this really cool light online and I was just buzzing for it to arrive. But then disaster struck! I accidentally ordered an extra light and had to go through a whole ordeal to return it. I had to fill out loads of customs forms and deal with all sorts of hassle. Plus, it took ages for the light to actually arrive in the first place. And to make matters worse, I got a call from some German guy claiming I hadn't paid for the light. I mean, I used my credit card, so what was he going on about?!
It was such a mess, and then I received an email from a German debt collection agency threatening me with court fees if I didn't cough up. I phoned the UK number I found for the company, and they didn't have a clue about my order! What a complete disaster. Absolute chaos. I'm definitely steering clear of them in the future. Whatever you do, do not buy from them!