All reviews of L. Russell
Review about: Hawkers
Delayed delivery
I placed an order back on June 17th and got given a delivery tracker number on June 22nd. But, even after reaching out to customer service loads of times via both phone and email, I still don't know when my order is actually going to arrive. The tracker is saying my package hasn't even been picked up yet by the courier in Madrid. At this rate, it looks like my order might only show up just in time for Christmas, if it arrives at all.
Review about: Tru Clothing
Three-piece suit, shirt, and braces purchase
I recently bought a three-piece suit, shirt, and braces from this company, and I have to say, I am really impressed with the whole experience. The range of clothing they offer is fantastic, with something to suit my son's tastes perfectly. He had a bit of trouble deciding because there were so many great options, but we eventually found the ideal outfit for his school ball. The order arrived quickly, just two days after placing it, and the packaging was really well done and secure. When my son tried on the suit, shirt, and braces, they fit him like they were made just for him. The quality of the clothing is outstanding, and he looked really smart and stylish. He was so happy with his choice that he wore the outfit from morning till night, feeling confident and elegant all day long. Overall, I couldn't be happier with the products and service from this company.
Review about: The Ticket Factory
Show booked, rescheduled multiple times, cancelled, refund issue
I had a really annoying experience with this company. I booked tickets for a show in 2019, but it got rescheduled four times before being cancelled. When I asked for a refund, they said it would go back to the card I used, but that card was linked to a bank account I closed in November 2021. Even after I told them this, they kept insisting the refund had to go back to the same card, even though it didn't exist anymore. They were so unhelpful, rigid, and the whole thing was just awful.
Review about: Insurewithease
Insurance policy renewal
I've just renewed my insurance policy with this company and I have to say, I'm really impressed with their service. Their online account management system made it so easy for me to check my policy details and make any changes I needed to. Even though I hadn't needed to make a claim in the past year, I did have to make one recently and the way they handled it showed how efficient and professional they are. The claims process was quick, smooth, and hassle-free, and the customer service team I spoke to were really nice to deal with. Because of this great experience, I've decided to renew my policy for another year.
Review about: Pursue Fitness
Sports bras, one in a larger size for a comfortable fit
I recently placed my second order with Pursue Fitness, buying two sports bras. The first time I ordered, I noticed the sizes were a bit on the smaller side, so this time I went for a larger size. I have to admit, they are really comfy and great for wearing with racerback and halter neck tops. The material quality is top-notch, offering both support and comfort while working out. I am really impressed with how well-designed and functional these sports bras are, they have definitely become a must-have in my gym wardrobe.