All reviews of Michael Jones

  • Review about: Cox and Cox

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Console table

    Same story as above. Website and ordering process is fine, but delivery is bordering on being a scam. I'm unsure whether it is intentional or just that the company is a calamity, but do not expect to receive your goods in a timely manner or even at all.

    I've had delivery slots just pass with no explanation. Slots rebooked repeatedly. Dates moved constantly. Unless your a ..., save your money. Customer service is utterly useless and incapable of anything beyond reading off a script.


  • Review about: Bedworld

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Royal Memory Foam Sprung Divan Bed

    I was super nervous about ordering a bed off Bedworld following the bad reviews. The bed arrived within the timeframe (I asked for express delivery and it came on day 6). The gentleman who delivered it even carried the mattress upstairs (though he said he wasn't supposed to!) I was super impressed with the quality, the bed is a lovely colour. I ordered duck egg blue king sized divan bed. Cant complain. Used a promo code online and got the bed 20% off too, super happy.

    OMG DO NOT USE THIS COMPANY..RECIEVED AN EMAIL STATING DELIVERY WOULD BE FRIDAY 3RD 7AM TO 7AM..NOTHING...OFFICES CLOSED (PROB CORONAVIRUS) BUT EMAILED X6 TIMES. I WANT TO CANCEL THE ORDER BUT AGAIN NOTHING.
    I EVEN REMOVED THE OLD BED ON THE MORNING OF DELIVERY BECAUSE THEY HAD GIVEN ME THAT DATE FOR DELIVERY..WHAT MAKES ME REALLY ANGRY IS THAT I EXPLANED IN ONE OF MY MANY EMAILS IS THAT THE NEW BED WAS FOR MY MOTHER WHO HAS PARKINSONS AND DEMENTIA BUT STILL NOTHING THEY DONT BLOODY CARE.

    fraudsters do not trust- my friend a disabled person ordered a bed/mattress- a 1 man driver was sent with no notice 5 days after the agreed delivery date and cancellation of contract- the mattress was not factory sealed package damaged, dirty and dumped on a dirty footpath near bins despite covid-19 some 50 yards away from my friends front door- boxes were damaged, despite delivery was rejected. To date, they refuse to refund the money for goods not received attempted such delivery!!! Disgusting people and one empoyee respobded that it is nor practice to dump goods off at a kerbside!!! They have committed disability discrimination in the services and breached consumer laws-and taken my friends cash! via aggressive, unfair and deceptive business practices!!
    fraudsters do not trust- my friend a disabled person ordered a bed/mattress- a 1 man driver was sent with no notice 5 days after the agreed delivery date and cancellation of contract- the mattress was not factory sealed package damaged, dirty and dumped on a dirty footpath near bins despite covid-19 some 50 yards away from my friends front door- boxes were damaged, despite delivery was rejected. To date, they refuse to refund the money for goods not received attempted such delivery!!! Disgusting people and one empoyee respobded that it is nor practice to dump goods off at a kerbside!!! They have committed disability discrimination in the services and breached consumer laws-and taken my friends cash! via aggressive, unfair and deceptive business practices!!
    fraudsters do not trust- my friend a disabled person ordered a bed/mattress- a 1 man driver was sent with no notice 5 days after the agreed delivery date and cancellation of contract- the mattress was not factory sealed package damaged, dirty and dumped on a dirty footpath near bins despite covid-19 some 50 yards away from my friends front door- boxes were damaged, despite delivery was rejected. To date, they refuse to refund the money for goods not received attempted such delivery!!! Disgusting people and one empoyee respobded that it is nor practice to dump goods off at a kerbside!!! They have committed disability discrimination in the services and breached consumer laws-and taken my friends cash! via aggressive, unfair and deceptive business practices!!
    fraudsters do not trust- my friend a disabled person ordered a bed/mattress- a 1 man driver was sent with no notice 5 days after the agreed delivery date and cancellation of contract- the mattress was not factory sealed package damaged, dirty and dumped on a dirty footpath near bins despite covid-19 some 50 yards away from my friends front door- boxes were damaged, despite delivery was rejected. To date, they refuse to refund the money for goods not received attempted such delivery!!! Disgusting people and one empoyee respobded that it is nor practice to dump goods off at a kerbside!!! They have committed disability discrimination in the services and breached consumer laws-and taken my friends cash! via aggressive, unfair and deceptive business practices!!
    fraudsters do not trust- my friend a disabled person ordered a bed/mattress- a 1 man driver was sent with no notice 5 days after the agreed delivery date and cancellation of contract- the mattress was not factory sealed package damaged, dirty and dumped on a dirty footpath near bins despite covid-19 some 50 yards away from my friends front door- boxes were damaged, despite delivery was rejected. To date, they refuse to refund the money for goods not received attempted such delivery!!! Disgusting people and one empoyee respobded that it is nor practice to dump goods off at a kerbside!!! They have committed disability discrimination in the services and breached consumer laws-and taken my friends cash! via aggressive, unfair and deceptive business practices!!

    Bedworld - are cunning fraudsters do not trust! I purchased an expensive mattress but they sent me a copy cat inferior one, clearly unsealed and dirty .. .Then they ignored my emails and stole my cash!

    Bed are cheaply made, from cheap products, not finished well. The measurements are not the same as advertised. The customer service is beyond poor, they do not answer the call. They may or may not reply to an email, but they are just fob of replies. They then do not respond again. They take your hard earned cash In replacement for very poor quality products. The bed I bought was for a spare room but would have preferred to pay more for a product that will need replacing.
    I can’t even get Hold of them To arrange a return!
    They need investigating under trades discrimination act!