All reviews of Paul Thompson

  • Review about: Giordano Wines

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Case of 12 bottles of wine

    What has happened to Giardano Wines?
    I have dealt with this company for 20 years with no problem but I ordered a case 9th July andhave given up waiting for it. Despite a lot of telephone calls to Italy and many broken delivery promises, I am still waiting. I requested a refund in August which they refuse to issue.
    Non mi occuperò mai più di te, mi sento così deluso da quella che una volta era una meravigliosa azienda italian.
    Update, they have agreed to a refund which I asked for 2 weeks ago, now they say I have to wait 2 more weeks. That will be if I receive it, 20 working days before I get my money back!
    Update #2
    Well, another week passes and still no refund! I am starting to doubt their sincerity of actually giving me a refund at all. They talk about the 'administration department' as if its a separate entity. You are all the SAME company. Issue the refund....!