All reviews of Sarah Smith

  • Review about: Van Meuwen

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    Would buy here again
    Overall

    Didn't even receive my goods or get a refund

    After years of dealing with this company, I will never deal with them again and keep my business local. I ordered and paid for plants in October 2019 for delivery by the end of April 2020. No correspondence was received with regards to why the items had been delayed. So by the end of May I started chasing I finally got a reply on Facebook messenger and then received a telephone call. I was told they had a delay and the plants I ordered would be with me at the end of July. Unfortunately this date was not acceptable as the items ordered are summer bedding plants and the season is nearly over by then. I asked for a refund and was told that it would be arranged, this was the 30th May 2020. To date nothing has been received and despite me getting assurances that I would receive it, I still haven't received the £105.00 I was promised. I have done everything this company has told me, they promise you it would be done then you get nothing. I would never recommend this company now to anyone, the customer service is terrible, the phone lines they do not answer it is just a recorded message and the only way I seem to get a response is by writing reviews of my experience or messenger. I have now handed it over to my credit card provider to take up on my behalf. My recommendation is stay away from them as they don't rectify problems and you are more likely to see rocking horse muck than them keep promises.

    Report to Trading Standards and the Police. So many people are doing this now and you will get your money back when they are dragged through the court system.


  • Review about: Shaw Academy

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    Would buy here again
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    Photography course

    Really enjoying this course and learning hoe to use my camera properly. The sessions are easy to access with reminders sent.